Claims Examiner

Brown & Brown Insurance

. Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims .

Posted 9/16/2026full-timeTroy • Florida • United StatesJuniorMid-Level💰 $32 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims processing, including reviewing documents, authorizing payments, and coordinating with insurance carriers. Proficient in maintaining compliance and documentation standards while delivering exceptional customer service.

Highest-signal resume keywords

Active Adjuster LicenseProperty Insurance ExperienceEstimating Software ExperienceMS Office ProficiencyStrong Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingDocument ReviewCoverage AnalysisPayment AuthorizationIndemnity Approval

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationTeam CollaborationConfidentiality

Tools & Technologies

MS WordMS ExcelMS OutlookEstimating Software

Certifications & Qualifications

Adjuster License

Industry Keywords

Property ClaimsLiability ClaimsInsurance CarriersClaims Cost-EffectivenessCustomer Interaction

About the role

Key responsibilities & impact

Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims
Authorize payment within scope of authority, resolve claims cost-effectively, and ensure timely issuance of disbursements
Refer claims to carriers as needed
Write coverage letters detailing coverage positions
Interact professionally with insurance carriers, internal and external customers, and departmental staff
For liability claims, coordinate with the carrier and assigned adjusting firms
Review property claims for timely and accurate compliance, documentation, adjustment, and indemnity approval

Requirements

What you’ll need

High School Diploma/GED
2-4 years of experience in the field or property insurance/adjusting experience
Must hold active Adjuster license(s)
Proficient with MS Office – specifically Word, Excel, and Outlook
Estimating software experience
Strong customer service skills
Strong attention to detail
Excellent written & verbal communication skills
Ability to maintain an acceptable volume of work production
Excel in a team environment- internal and external
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality

Benefits

Comp & perks

Fun work environment with a variety of work
Being part of a team
Career growth
Ability to highlight your skills
Feel valued
Great benefits, pay and culture
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts