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Client Engagement Account Coordinator
Brown & Brown Insurance. Assist with onboarding new clients and ensure accurate setup within the Remedy system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Pharmacy Benefit consulting and Account Management, with strong capabilities in client relationship management, financial analysis, and effective communication. Proficient in data analysis and reporting, particularly within the context of Pharmacy and Medical data.
Highest-signal resume keywords
Pharmacy Benefit ConsultingClient Relationship ManagementFinancial AnalysisMS OfficeTableau
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy Benefit ManagementFinancial AnalysisData AnalysisAudit CoordinationRFP CreationAnalytic ReportingDocumentation ManagementDisruption AnalysisPeer ReviewClient Onboarding
Soft Skills
Excellent Communication SkillsStrong Work EthicInitiativeTeamworkCritical Thinking
Tools & Technologies
Remedy SystemMS ExcelTableau
Industry Keywords
Pharmacy DataMedical DataClient RetentionProcurement ProcessesAudit Processes
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Assist with onboarding new clients and ensure accurate setup within the Remedy system
- Coordinate RFP/procurement and market-check processes, including timelines, PBM data requests, RFP creation, response evaluation, summary reports, disruption analysis, and financial analysis
- Coordinate audit processes, including statements of work, kick-off calls, data requests, documentation, and audit findings
- Assist with Pharmalogic reporting, including analytic report setup, creation, and peer review of data elements
- Support and manage client transitions to a new PBM
- Manage day-to-day client relationships to support client retention and associated revenue
- Create and distribute client audit initiation communications
- Assist with escalation and resolution of pharmacy-related issues
- Document key agreements, deliverables, and client correspondence
Requirements
What you’ll need- Bachelor’s degree in Business or Healthcare related field and/or 2+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience
- Ability to travel as required (up to 10% of time)
- Ability to thrive in an environment with minimal oversight and lots of responsibility
- Experience developing and maintaining effective, collaborative working relationships with clients and internal partners
- Excellent written and verbal communication skills
- Strong work ethic and ownership of client goals and objectives
- Initiative and self-direction
- Strong teamwork skills
- Critical thinking and problem-solving skills
- Ability to adapt to changes, manage competing demands, and handle frequent change, delays, or unexpected events
- Strong experience in MS Office and/or MS Excel
- Knowledge of both Pharmacy and Medical data
- Experience with Tableau
Benefits
Comp & perks- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts