FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Client Operations Enrollment & Waiver Analyst
Brown & Brown Insurance. Manage waiver and enrollment setup processes while ensuring accuracy, quality, and compliance with operational standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enrollment and waiver processes, ensuring compliance and quality while implementing strategic initiatives. Proficient in operational reporting, data analysis, and configuration-driven systems within the healthcare and benefits administration sectors.
Highest-signal resume keywords
Enrollment ManagementOperational ReportingProcess ImprovementData AnalysisConfiguration-Based Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ValidationPivot TablesOperational ReportingProcess Accuracy AnalysisSystem TestingWorkflow PlatformsTroubleshootingConfiguration ManagementQuality Control ProcessesClient Implementation
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAnalytical SkillsProblem-Solving Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Student HealthcareBenefits AdministrationHealthcare OperationsInsurance OperationsSaaS Operations
About the role
Key responsibilities & impact- Manage waiver and enrollment setup processes while ensuring accuracy, quality, and compliance with operational standards
- Ensure best practices and configuration standards are consistently applied across all schools and clients
- Lead or support implementation of strategic initiatives, including client transitions, new products, system enhancements, and feature releases
- Collaborate with cross-functional teams to identify process improvements and implement sustainable solutions
- Participate in system testing and validation for new tools, workflows, and enhancements
- Develop validation checks and quality-control processes for enrollment and waiver configurations
- Provide training, documentation, and knowledge-sharing support to service and operations teams
- Resolve complex operational requests and escalations within enrollment and waiver workflows
- Support operations teams with advanced service requests involving enrollments, waivers, refunds, payments, compliance updates, and student record changes
- Serve as an operational resource for system configuration, implementation support, escalation management, process validation, compliance review, and continuous improvement initiatives
Requirements
What you’ll need- Bachelor's Degree preferred
- Experience in operational reporting and process accuracy analysis preferred
- Student healthcare industry experience preferred
- Strong written and verbal communication skills
- Strong analytical and problem-solving capabilities
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Experience working with configuration-based systems and workflow platforms
- Ability to troubleshoot data, configuration, and process issues
- Advanced Excel skills including data validation, pivot tables, and reporting
- Experience testing system enhancements and documenting results
- Ability to analyze operational data and identify process improvement opportunities
- 3-5 years of operations, enrollment, benefits administration, healthcare, insurance, or client implementation experience
- Experience supporting configuration-driven platforms
- Experience managing large data sets and operational reporting
- Healthcare, insurance, benefits administration, student health, or SaaS operations experience preferred
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
- Additional benefits may apply; enrollment waiting periods or eligibility criteria may apply to certain benefits
- Benefit details and offerings may vary for subsidiary entities or in specific geographic locations