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Collectibles Producer
Brown & Brown Insurance. Develop and convert new-business opportunities for the MGU Collectibles program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer interactions and underwriting processes within the insurance industry, with a focus on collectibles and personal lines. Proficient in utilizing CRM and policy systems to ensure accurate documentation and compliance with underwriting guidelines.
Highest-signal resume keywords
Active Property & Casualty LicenseInsurance Industry ExperienceMicrosoft Office ProficiencyStrong Verbal And Written Communication SkillsAbility To Review Risk Information
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Underwriting GuidelinesRisk AssessmentQuote PreparationDocumentation ManagementCustomer InteractionClaims Process KnowledgeEligibility ReviewCoverage ExplanationDecision MakingProduction Metrics
Soft Skills
Professional Telephone PresenceCommunication SkillsDetail OrientationProblem SolvingCollaboration
Tools & Technologies
CRM SystemsAgency Management SystemsPolicy Management SystemsQuoting SystemsWorkflow Systems
Certifications & Qualifications
Active Property & Casualty LicenseSurplus Lines License
Industry Keywords
Collectibles InsurancePersonal LinesAffinity ProgramsDirect-To-Consumer SalesCall-Center Production Environment
About the role
Key responsibilities & impact- Develop and convert new-business opportunities for the MGU Collectibles program
- Handle outbound and inbound customer calls regarding eligibility, coverage, quotes, and applications
- Explain program features, coverage forms, endorsements, exclusions, state-required affidavits, underwriting requirements, and claims processes
- Review applications and risk information for completeness, accuracy, and alignment with underwriting guidelines
- Obtain missing information as needed
- Prepare and communicate quotes, secure required documentation, and complete binding steps accurately and promptly
- Maintain knowledge of products, coverage and endorsement forms, underwriting guidelines, and applicable state requirements
- Meet or exceed monthly production and quality metrics, including new-business premium and bind-ratio goals
- Document customer interactions and maintain records in agency, policy, CRM, and workflow systems
- Partner with underwriting, operations, claims, and other internal teams
- Participate in approximately one to two business events or industry functions per year as requested
Requirements
What you’ll need- Active Property & Casualty license required
- High school diploma or equivalent
- At least one year of insurance-industry experience
- Proficiency with Microsoft Office applications
- Ability to learn agency, policy, CRM, and quoting systems
- Strong verbal and written communication skills, including a professional telephone presence
- Ability to review detailed applicant and risk information and make sound, timely decisions within established guidelines
- Surplus Lines license preferred
- Associate's or bachelor's degree in business, finance, insurance, or a related field preferred
- Experience in personal lines, specialty insurance, collectibles, affinity programs, direct-to-consumer sales, or a call-center production environment preferred
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts