Configurator

Brown & Brown Insurance

. Configure and maintain File Manager / Claris FileMaker workflows, screens, data structures, documents and operational processes .

Posted 10/22/2026contractLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and maintaining File Manager and Claris FileMaker workflows, with a strong focus on operational processes, data protection, and change delivery. Capable of collaborating with subject matter experts to translate business rules into effective system configurations while ensuring compliance with governance and security standards.

Highest-signal resume keywords

File Manager ConfigurationClaris FileMaker ExperienceBusiness Process UnderstandingData Protection KnowledgeAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow ConfigurationOperational Systems ManagementData ReconciliationDefect InvestigationChange ControlTesting ProceduresData Import/ExportProcess DocumentationIncremental Change DeliveryBusiness Validation

Soft Skills

Clear CommunicationOwnershipCollaborationConfidence in LearningAnalytical Thinking

Tools & Technologies

File ManagerClaris FileMakerLow-Code PlatformsAPI IntegrationData Management Tools

Industry Keywords

Insurance Business RulesOperational ProcessesGovernanceSecurity StandardsLive-Service Support

About the role

Key responsibilities & impact

Configure and maintain File Manager / Claris FileMaker workflows, screens, data structures, documents and operational processes
Deliver changes for insurer products, policy processing, regulatory updates, operational improvement and defect remediation
Work with operational SMEs to understand business rules, edge cases, acceptance criteria and user impact
Support data imports, exports, reconciliation, reporting and controlled remediation activity
Investigate defects, data anomalies and live-service issues
Support fixes and preventative improvements
Document configuration decisions, support notes and repeatable processes
Build deeper File Manager / FileMaker knowledge alongside existing specialists
Work in a Build and Run model with ownership of change delivery and live-service support
Deliver controlled incremental changes with testing, business validation and release readiness
Work with business and technology colleagues using a prioritised backlog
Document platform knowledge, known behaviours and operational dependencies
Follow security, data protection, governance and release controls
Bridge operational processes, insurance business rules and system configuration
Work with web, API, integration, data and QA colleagues to deliver end-to-end change safely

Requirements

What you’ll need

Experience configuring business systems, workflow tools, low-code platforms, operational systems or similar environments
File Manager or Claris FileMaker experience would be valuable
Ability to understand detailed business rules, data issues, process flows and operational exceptions
Good analytical skills
Confidence working with subject matter experts to turn requirements into workable configuration changes
Understanding of testing, change control, data protection and secure handling of customer and insurer information
Clear communication, ownership and willingness to support live operational processes
Technically minded and comfortable learning a specialist platform
Focus on File Manager / FileMaker configuration and platform knowledge rather than general software engineering

Benefits

Comp & perks

Benefits including holiday and company pension
Flexible working methodology
Option to work from an office when desired or work remotely when office presence is not needed
Funding available for relevant professional qualifications
Collaborative, open and honest work environment
Staff support and development
Equal opportunity and diversity-focused employer