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Director, IT Vendor Management
Brown & Brown Insurance. Establish and lead the IT vendor management strategy, governance, and performance oversight for technology suppliers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT vendor management, including strategy development, performance oversight, and risk management. Proven ability to lead teams, optimize vendor spend, and ensure compliance with regulatory requirements.
Highest-signal resume keywords
IT Vendor Management StrategyContract NegotiationVendor Performance ManagementFinancial AcumenLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor Lifecycle ManagementSourcingGovernance FrameworksSLAs and KPIsRisk AssessmentCost OptimizationVendor Segmentation ModelsPerformance ScorecardsDue DiligenceContingency Planning
Soft Skills
Analytical SkillsProblem-SolvingInfluencing Senior StakeholdersCollaborationIndependent Work
Tools & Technologies
Vendor Tracking SystemsReporting ToolsAutomation Tools
Industry Keywords
Financial ServicesInsuranceRegulatory ComplianceDecentralized OrganizationsMatrixed Environments
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Establish and lead the IT vendor management strategy, governance, and performance oversight for technology suppliers
- Ensure third-party relationships deliver business value, minimize risk, and align with enterprise technology and financial objectives
- Oversee the full vendor lifecycle from sourcing and contracting through performance management and renewal/exit
- Develop governance frameworks for vendor selection, onboarding, performance management, and offboarding
- Define policies, standards, controls, and vendor segmentation models
- Implement vendor performance processes using SLAs, KPIs, and scorecards
- Drive vendor accountability for delivery quality, service levels, and innovation
- Lead business reviews with key vendors and identify improvement opportunities
- Partner with procurement and legal teams on contracts, pricing, and terms
- Optimize vendor spend through consolidation, renegotiation, and demand management
- Provide oversight of vendor budgets, forecasts, and total cost of ownership
- Ensure vendor compliance with risk management, cybersecurity, and regulatory requirements
- Conduct due diligence and ongoing third-party risk assessments
- Monitor and mitigate operational, financial, and reputational risks
- Maintain vendor continuity and contingency planning
- Advise IT and business leaders on vendor-related decisions
- Provide transparency into vendor performance, risk, and financial impacts
- Align vendor capabilities with business needs and technology roadmaps
- Facilitate collaboration among IT, procurement, legal, and finance
- Establish tools, systems, and automation for vendor tracking, reporting, and insights
- Drive continuous improvement in vendor management maturity
- Build and lead a high-performing vendor management team
- Support vendor and contract integration through acquisitions and organizational changes
Requirements
What you’ll need- 10+ years of experience in IT, sourcing, vendor management, or procurement
- 5+ years of leadership experience managing vendor management or strategic sourcing teams
- Proven track record managing large, complex vendor portfolios with significant spend
- Experience in decentralized or multi-entity organizations; insurance, financial services, or similar industries preferred
- Strong experience in contract negotiation and vendor performance management
- Bachelor’s degree in Business Administration, Information Systems, or related field
- Strong executive presence with the ability to influence senior stakeholders
- Ability to translate vendor performance into business value and risk implications
- Strong financial acumen and cost optimization mindset
- Ability to operate effectively in a fast-paced, evolving environment
- Ability to lead and manage both on-site and virtual teams globally
- Ability to work independently, with limited required direction and guidance
- Analytical and problem-solving skills
- Experience working in complex, matrixed, or regulated enterprise environments
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
- Additional benefits may be available; enrollment waiting periods or eligibility criteria may apply
- Benefit details and offerings may vary by subsidiary entities or in specific geographic locations