Employee Benefits Account Executive

Brown & Brown Insurance

. Build and maintain strong relationships and service standards for high-profile clients .

Posted 10/5/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship management and client service skills, with a focus on compliance and strategic account management. Proficient in analytical thinking and communication, ensuring effective collaboration and mentorship within teams.

Highest-signal resume keywords

Client Relationship ManagementLife & Health Insurance LicenseMicrosoft Excel - Strong to Expert Level SkillsAnalytical and Critical ThinkingExcellent Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Service Cycle ManagementData InterpretationWorkflow PrioritizationProcess ImprovementAccountability and Follow-Through

Soft Skills

Detail OrientedOrganizational SkillsJudgement and IndependenceProactive ApproachSense of Urgency

Tools & Technologies

MS Office SuitePowerPointBAM

Certifications & Qualifications

Life & Health Insurance License

Industry Keywords

ComplianceInsurance IndustryClient Needs AssessmentStrategic Relationship ManagementVendor Management

About the role

Key responsibilities & impact

Build and maintain strong relationships and service standards for high-profile clients
Serve as the direct point of contact for daily service issues
Process and market Book of Business renewals
Support Producers on assigned accounts
Act as Marketing Manager for renewals and guide assigned teammates
Communicate Brown & Brown resources to clients across Pharmacy, Retirement, Commercial, and related areas
Drive the Client Service Cycle
Manage increasingly complex accounts with the Benefit Consultant
Maintain direct account responsibility as strategic relationship manager and client liaison
Retain an assigned group of clients
Provide guidance, training, and mentorship to teammates and new hires
Prioritize workflow and ensure accountability and follow-through
Address and resolve internal and external challenges
Keep clients informed about compliance-related issues
Identify client needs, provide solutions, and manage strategic client objectives
Ensure compliance with I/O Standards
Maintain relationships within the Houston office, with clients, and vendor partners
Leverage Brown & Brown resources, Excel, PowerPoint, work products, and knowledge for client deliverables
Manage client and vendor expectations for timely delivery
Drive innovation and process improvement
Maintain current records in BAM
Comply with company processes, I/O standards, and office initiatives
Complete insurance-industry and company training
Uphold the highest ethical standards and The Power of BE

Requirements

What you’ll need

Bachelor’s Degree in related industry preferred and/or equivalent experience
Minimum 5 years of equivalent experience
Proficient with MS Office Suite
Microsoft Excel – Strong to expert level skills
Strong analytical and critical thinking ability
Ability to maintain a high level of confidentiality
Excellent verbal and written communication skills
Ability to work independently and exercise judgement
Detail oriented with excellent organizational skills
Capable of interpreting data and interacting with clients on a time-sensitive basis
Demonstrates a sense of urgency and a proactive approach to meeting client requirements
Life & Health Insurance license required
Routine or periodic travel may be required
Must provide acceptable Motor Vehicle Record results when required
Must maintain minimum acceptable insurance coverages when required
Ability to perform required physical duties, including keyboard, mouse, telephone, computer monitor, and desk work 7–8 hours per day