Employee Benefits Account Manager

Brown & Brown Insurance

. Manage an assigned personal book of business, approximately $500,000 - $1,000,000+ .

Posted 11/4/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $50 - $53 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and delivering high-quality service in health and welfare benefits. Proficient in benefits administration, project management, and effective communication to support client needs and team collaboration.

Highest-signal resume keywords

Life, Accident And Health Insurance LicenseHealth & Welfare ExperienceBenefits AdministrationClient Relationship ManagementMicrosoft Excel And PowerPoint Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AnalyticsProject Plans DevelopmentProposal AnalysisRFP PreparationVendor CoordinationProcess ImprovementQuality Standards ManagementHealthCare Reform KnowledgeDetail OrientationCritical Thinking

Soft Skills

Effective Time ManagementDiligent Follow-UpClear CommunicationIndependent WorkTeam Support

Tools & Technologies

BenefitPointAMSMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Life, Accident And Health Insurance License

Industry Keywords

Employer-Sponsored Health & Welfare PlansFederal And State RegulationsIndustry TrendsCarrier Products And Services

About the role

Key responsibilities & impact

Manage an assigned personal book of business, approximately $500,000 - $1,000,000+
Develop long-term client relationships
Respond to day-to-day client inquiries and provide client analytics
Interface with vendors and key clients internally and externally
Create client deliverables and ensure quality standards are met
Support Team Leaders and Account Executives
Provide proactive client service and escalate issues as necessary
Identify improved processes and service efficiencies
Develop project plans and deliver service goals with client teams
Set priorities and manage workflow for timely and accurate account transactions
Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze proposal results, and develop client presentations
Delegate administrative and analytic tasks to Benefit Analysts, provide coaching and peer review
Monitor industry information, products, legislation, coverage, and technology
Prepare and facilitate client meetings
Implement RS value-added resources
Update client information in BenefitPoint, AMS, and other appropriate software
Provide peer review for team members

Requirements

What you’ll need

Life, Accident and Health Insurance License required
BA/BS preferred
4 - 7+ years of health & welfare experience
Strong knowledge of employer-sponsored health & welfare plans, including federal and state regulations
Knowledge of benefits administration, HealthCare Reform, industry trends, and carrier products and services
Ability to work independently and anticipate client and team needs
Effective time management
Diligent follow-up skills
Clear written and oral communication
Critical thinking skills
Detail-oriented
Strong Microsoft Excel and PowerPoint skills