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Enrollment Specialist
Brown & Brown Insurance. Process insurance applications accurately and efficiently .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong proficiency in Microsoft Office, particularly Excel, and possesses exceptional attention to detail and accuracy in processing insurance applications. Capable of effective communication and collaboration with internal teams to ensure compliance with enrollment policies.
Highest-signal resume keywords
Microsoft Office ProficiencyCRM Systems ExperienceAttention To DetailCustomer Service SkillsTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsWritten CommunicationVerbal CommunicationOrganizational Abilities
Tools & Technologies
CRM SystemsDatabase Management
Industry Keywords
Insurance ApplicationsUnderwriting RequirementsData AccuracyEnrollment PoliciesCorrespondence Preparation
About the role
Key responsibilities & impact- Process insurance applications accurately and efficiently
- Review applications for completeness, identifying and requesting missing information
- Verify customer data using internal systems and/or direct customer communication
- Assess applications against basic underwriting requirements
- Ensure data-file accuracy and resolve inconsistencies in submitted information
- Prepare and send correspondence related to member insurance notices and policy requests
- Issue insurance coverage materials upon successful application processing
- Enter key application data accurately into multiple systems
- Collaborate with internal teams to ensure compliance with enrollment policies and procedures
Requirements
What you’ll need- Strong proficiency in Microsoft Office, especially Excel
- Experience with CRM systems and database management (preferred)
- Excellent attention to detail with a strong focus on accuracy and timeliness
- Exceptional interpersonal and customer service skills
- Ability to work in a fast-paced and evolving environment
- Strong written and verbal communication skills
- Effective time management and organizational abilities
Benefits
Comp & perks- Medical/Rx
- Dental
- Vision
- Life Insurance
- Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts