Enterprise Architect – Digital Experience

Brown & Brown Insurance

. Own the multi-year target-state vision for broker/customer digital experience and transition states .

Posted 10/14/2026full-timeRemote • Florida • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital experience architecture, with a strong focus on Salesforce and Adobe platforms, while effectively guiding teams in integrating user experience and technology. Proven ability to mentor architects and engineers, advocate for emerging technologies, and communicate strategies to executives.

Highest-signal resume keywords

Digital Experience ArchitectureSalesforce Platform ExpertiseAdobe Experience PlatformsFront-End ArchitectureExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureSolutions ArchitectureUX/CX Pattern KnowledgeTarget-State ArchitectureRoadmap ReconciliationAPI-First IntegrationTechnical Debt ManagementGovernance PrinciplesEmerging CX Technology AdoptionDesign Systems

Soft Skills

MentoringFacilitationAdvisingChampioning CXCommunication

Tools & Technologies

SalesforceAdobeCRM SystemsContent PlatformsExperience Platforms

Industry Keywords

Digital ExperienceCustomer ExperienceFront-End ArchitectureIntegration PatternsPrivacy-By-Design

About the role

Key responsibilities & impact

Own the multi-year target-state vision for broker/customer digital experience and transition states
Drive unified enterprise experience architecture across Retail and Specialty Distribution
Build unconstrained roadmaps and reconcile them into constrained, fundable plans
Evaluate emerging CX technology and recommend adoption paths
Set enterprise architecture direction and standards for Salesforce, Adobe, CRM, and content/experience platforms
Define connections between broker-facing tools and customer-facing experiences
Guide platform and delivery teams on architectural fit, integration, and scalability
Engage in program planning and solution reviews
Advise solution architects and front-end/UX engineers
Arbitrate trade-offs between experience quality, platform constraints, and delivery timelines
Champion CX, personalization, and AI-assisted broker-tool technology
Sponsor POCs and pilots and evaluate proposed experience tools
Author architecture principles, standards, pattern libraries, reference architectures, and ADRs
Promote API-first, headless, and modern integration patterns
Establish governance and embed security- and privacy-by-design principles
Track and mitigate technical debt
Advise executives on digital experience strategy
Facilitate architecture review boards
Mentor solution architects and front-end/UX engineers and drive standards adoption

Requirements

What you’ll need

Bachelor's degree in computer science, HCI, Information Systems, or related field
10+ years in IT, mostly in digital experience, CX, CRM, or front-end-adjacent architecture
5+ years in Enterprise, Solutions, or Digital/CX Architecture leadership
Working knowledge of Salesforce and Adobe experience platforms at an architectural level
Strong front-end architecture, design systems, and UX/CX pattern knowledge
Experience defining target-state/transition-state architecture and reconciling roadmaps with delivery constraints
Experience building unified architecture across distinct business models or go-to-market segments
Track record advocating for and adopting emerging CX/experience technology
Strong executive communication skills

Benefits

Comp & perks

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts