Quality Control Associate

Brown & Brown Insurance

. Re-audit completed reviews performed by Quality Assurance Teams to ensure consistency within the QA function .

Posted 10/8/2026full-timeUnited StatesJuniorMid-Level💰 $16 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and analytical skills while ensuring quality and production standards are met. Proficient in document review and discrepancy documentation within a fast-paced team environment.

Highest-signal resume keywords

Quality AssuranceDocument ReviewData EntryOrganizational SkillsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceDocument ReviewData EntryAnalytical SkillsOrganizational Skills

Soft Skills

ProfessionalismPositive AttitudeTeamworkAbility to Prioritize Workflow

Tools & Technologies

WindowsMicrosoft WordMicrosoft ExcelMicrosoft Access

Industry Keywords

Insurance ProcessesMortgage ServicingCustomer ServiceLender Placed Process

About the role

Key responsibilities & impact

Re-audit completed reviews performed by Quality Assurance Teams to ensure consistency within the QA function
Review key elements from document images and/or reports against updates in IIM
Compile and document discrepancies for training and trend analysis
Identify error trends within processes and report them to leadership
Ensure information is updated accurately and production metrics are reached
Perform additional duties as necessary

Requirements

What you’ll need

High School Diploma; or equivalent work experience helpful
Strong organizational and analytical skills
Proficient in Windows based environment, specifically Word, Excel, and Access
Quality/Production must meet or exceed standards
Attendance, professionalism and a positive attitude must be maintained
Quality and insurance experience helpful
Mortgage servicing, customer service, data entry experience a plus
Clear understanding of all insurance processes
Understanding of clients' business rules
Understanding of insurance documents and the lender placed process
Ability to prioritize workflow and work in a fast paced environment
Ability to work well in a team environment
Ability to perform repetitive motion and use a keyboard, mouse, and telephone 7-8 hours per day
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day
Vision sufficient for use of a computer monitor
Ability to sit at a desk 7-8 hours per day
Must not be substantially exposed to adverse environmental conditions

Benefits

Comp & perks

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts
Career growth
Fun work environment
Variety of work
Team environment
Ability to highlight your skills
Competitive pay with compensation growth within the position and company