Senior Account Manager

Brown & Brown Insurance

. Support Account Executives on an assigned book of business to execute client strategy deliverables.

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Group Insurance, including short term and long term disability, life insurance, and employee benefits plan design. Proven ability to manage client relationships, resolve issues, and coordinate complex projects while maintaining high levels of organization and communication.

Highest-signal resume keywords

Group Insurance ExpertiseClient Relationship ManagementProject ManagementLife, Accident, and Health LicenseMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Group InsurancePlan DesignClaim ProcessesContract ReviewRFP DevelopmentVendor CapabilitiesProject PlanningIssue ResolutionData ManagementInsurance Proposals

Soft Skills

Interpersonal CommunicationVerbal CommunicationWritten CommunicationPresentation SkillsOrganizational Skills

Tools & Technologies

SalesforceSNS Client DatabaseMicrosoft Office Suite

Certifications & Qualifications

Life, Accident, and Health License

Industry Keywords

Employee BenefitsShort Term DisabilityLong Term DisabilityLeave ProgramsLife InsuranceAD&DVoluntary BenefitsDental InsuranceVision Insurance

About the role

Key responsibilities & impact

Support Account Executives on an assigned book of business to execute client strategy deliverables.
Collaborate with the Account Management Team and assign tasks to Account Managers when necessary.
Monitor tasks and deliverables, field client inquiries, and maintain project plans.
Serve as the primary client contact for day-to-day issue resolution.
Establish strong relationships with clients and insurance carriers.
Act as the primary contact regarding all aspects of clients’ employee benefits insurance plans.
Marshal appropriate resources to resolve client issues.
Attend client meetings and provide additional consultation.
Assist clients with insurance plan questions and issue resolution using Group Insurance expertise.
Develop RFPs and RFIs, coordinate insurance carrier proposals, prepare Executive Summaries, monitor timelines, and participate in implementation.
Maintain current and historical plan designs, process maps, rates, plan documents, and other client information in the SNS client database.
Perform certificate and contract reviews and plan design analyses.
Attend and participate in claim audits.
Identify, assess, resolve, and/or escalate issues, concerns, or challenges.

Requirements

What you’ll need

Bachelor’s degree required.
Minimum 7 years’ experience in a similar role at a comparable level in Group Insurance.
High level of knowledge about short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
High level of technical knowledge in contracts, plan design, claim processes, and vendor capabilities.
Excellent interpersonal, verbal/written communication, and presentation skills required.
Proficiency in Microsoft Office Suite applications required.
Ability to work independently and collaboratively in a virtual working environment.
Detail-oriented with highly developed organizational skills; able to prioritize, handle multiple projects simultaneously, and manage strict deadlines and turnaround times.
Ability to establish credibility at all organizational levels and with clients through confident, integrity-based communication and actions.
Must be actively licensed with a Life, Accident, and Health License or willing to obtain the license in the state of residence within the first 6 months of employment.
Experience with Salesforce preferred.

Benefits

Comp & perks

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts
More benefits may be available; enrollment waiting periods or eligibility criteria may apply