Senior Commercial Lines Account Manager

Brown & Brown Insurance

. Work jointly with the Commercial Lines Leader and Office Leader to service the Commercial Lines client base .

Posted 11/4/2026full-timeUnited StatesSenior💰 $36 - $53 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and servicing commercial lines accounts, with a strong focus on client relationship building, exceptional customer service, and effective problem resolution. Proficient in preparing proposals, renewals, and managing the end-to-end client service process.

Highest-signal resume keywords

Insurance Producer LicenseCommercial Lines ExperienceClient Relationship ManagementMS Office Suite ProficiencyCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Lines KnowledgeProposal PreparationRenewal ManagementBilling PreparationAgency Management System Updates

Soft Skills

Exceptional Telephone DemeanorConfidentiality MaintenanceProblem Resolution

Tools & Technologies

Office Equipment Proficiency

Certifications & Qualifications

Insurance Producer License

Industry Keywords

Client Base ServicingNew Business GenerationRisk ManagementUnderwriting IssuesMiddle-Market Accounts

About the role

Key responsibilities & impact

Work jointly with the Commercial Lines Leader and Office Leader to service the Commercial Lines client base
Collaborate with producer(s) in servicing and marketing new accounts
Provide exceptional customer service to complex and large middle-market commercial accounts
Generate new business
Build, expand and solidify client relationships at all company levels
Lead resources to address client needs, including risk and underwriting or policy issues
Manage and retain existing books of business
Follow up to address customer needs and resolve problems or issues
Prepare billings and/or invoices timely
Manage the end-to-end client service process, including marketing and updating the agency management system with final required documents
Review expiration and daily download reports
Prepare customer renewals, proposals and presentations while ensuring agreement with customer requests and requirements

Requirements

What you’ll need

Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
High school diploma
Strong technical knowledge of the industry of expertise currently being targeted
Proficient with MS Office Suite
Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Associate’s or bachelor’s degree (preferred)
4+ years functioning in Commercial Lines department at an agency or company level (preferred)

Benefits

Comp & perks

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts