Senior Consultant, EDI/Data Leader

Brown & Brown Insurance

. Drive multiple high-complexity benefits administration software implementations .

Posted 11/12/2026full-timeRemote • United StatesSenior💰 $90,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert knowledge in benefits administration software implementation and project management, effectively leading high-complexity customer projects while building strong relationships with clients and teams. Proficient in translating business needs into actionable project objectives and managing resources to ensure successful outcomes.

Highest-signal resume keywords

Benefits Administration Software ImplementationProject Management ExperienceHealth And Welfare ExpertiseCustomer-Facing CommunicationSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EDI ExperienceHIPAA 834Carrier ConnectivitySystem DevelopmentAutomation ExposurePower AutomatePower QueryScriptingEmployee NavigatorSmartsheet

Soft Skills

MentoringBuilding Trusted-Advisor RelationshipsCommunicationJudgmentEscalation Management

Tools & Technologies

ZendeskProject Management Software

Industry Keywords

EnrollmentEligibilityOpen Enrollment CyclesCustomer ImplementationsJoint Projects

About the role

Key responsibilities & impact

Drive multiple high-complexity benefits administration software implementations
Translate business needs into project objectives, timelines, deliverables, budgets, and quality standards
Lead complex customer projects across EBTech, account teams, customers, and carriers
Own customer relationships and communicate tasks, deadlines, status updates, and timeline risks
Build trusted-advisor relationships with account teams and customers
Supervise, mentor, and review the work of less experienced teammates
Manage project resources and escalate risks to leadership or the Director of Operations
Apply sound judgment to process, protocol, and quality standards in complex situations
Represent EBTech professionally with outside parties
Support new customer implementations and expansion of current customer relationships

Requirements

What you’ll need

Expert knowledge of benefits administration software implementation
Hands-on EDI and data experience, including HIPAA 834, carrier connectivity, and system development
Project management experience leading multiple concurrent, high-complexity customer implementations
Experience with Smartsheet or similar project management software
Health and welfare expertise, including enrollment, eligibility, and open enrollment cycles
Prior supervisory or team lead experience
Experience mentoring less experienced teammates
Customer-facing experience owning communication, setting expectations, and escalating risks early
Ability to explain technical issues in plain language to non-technical partners
Direct Employee Navigator experience or similar benefits administration platform (preferred)
Zendesk or comparable ticketing experience (preferred)
Automation exposure, including Power Automate, Power Query, or scripting (preferred)
Experience with joint or multi-team projects (preferred)

Benefits

Comp & perks

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts