FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Travel Claims Examiner, Customer Service Representative
Brown & Brown Insurance. Serve as the first point of contact for reporting claims and initiating the claims process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, customer service, and compliance with regulations such as HIPAA. Proficient in gathering information, assessing coverage eligibility, and effectively communicating with claimants and suppliers.
Highest-signal resume keywords
Claims ProcessingCustomer ServiceHIPAA ComplianceMicrosoft OfficeProblem Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingCoverage AssessmentPolicy InterpretationTime ManagementIssue Resolution
Soft Skills
Interpersonal CommunicationVerbal CommunicationWritten CommunicationTeam Collaboration
Tools & Technologies
Microsoft Office
Industry Keywords
Claims ReportingBenefit PlansRegulationsCustomer Interaction
About the role
Key responsibilities & impact- Serve as the first point of contact for reporting claims and initiating the claims process
- Independently process travel claims in accordance with associated policies
- Gather essential information and assess coverage eligibility
- Handle incoming calls from and make outgoing calls to claimants and suppliers
- Communicate findings to claimants and provide exceptional customer service
- Meet established quantity and quality claims processing performance standards
- Maintain current knowledge of Plans and apply it to claims payment, customer service, and other job functions
Requirements
What you’ll need- Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations
- Ability to function independently within established guidelines
- Effective time management skills
- Excellent interpersonal, verbal, and written communication skills
- Intermediate skill level in Microsoft Office programs
- Problem/issue resolution capability
- Ability to work effectively in a fast-paced team-based environment
- Maintain HIPAA compliance
Benefits
Comp & perks- Medical/Rx insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts