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Underwriting Supervisor
Brown & Brown Insurance. Coordinate with the Underwriting Manager to develop strategies for new business production, retention, and underwriting profitability goals.
About the role
Key responsibilities & impact- Coordinate with the Underwriting Manager to develop strategies for new business production, retention, and underwriting profitability goals.
- Assist in developing and maintaining underwriting service standards and best practices.
- Ensure underwriting activities adhere to carrier guidelines and company best practices.
- Help lead an Underwriting team across service, quality, and production.
- Assist with User Acceptance Testing (UAT) to validate business functionalities and system improvements.
- Set and measure production and quality goals for new business, renewal, and inspection underwriting.
- Provide phone/chat coverage support and monitor service levels, call volume, and performance.
- Coordinate with Senior Leadership, Programs, and Sales/Marketing teams to support business objectives.
- Identify and implement improved processes and drive efficiency.
- Gather, maintain, and share market knowledge for product and pricing strategies.
- Support teammates through guidance, mentorship, training, and development.
- Foster a collaborative and supportive team environment.
- Approve, modify, or reject risks based on carrier guidelines; integrate inspection findings into risk decisions; assist with complex cases and workload monitoring.
Requirements
What you’ll need- High School diploma or equivalent.
- Minimum of five years of California homeowners underwriting experience.
- Demonstrated expertise in wildfire risk assessment and management, including evaluation of brush exposure, defensible space, wildfire mitigation strategies, and risk selection related to wildfire.
- Experience underwriting High Value Homes within the Surplus Lines market is strongly preferred.
- Proficient in all aspects of underwriting, including new business, renewals, and integration of inspection findings to inform risk decisions.
- Possess or acquire and maintain a Florida 2-20 General Lines Agent license, or equivalent resident-state General Lines Property & Casualty insurance producer license as required by the teammate's state of residence.
- Actively maintain required licenses and participate in continuing education.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent attention to detail and organizational skills.
- Effective verbal and written communication skills.
- Strong customer service orientation.
- Consistent availability from 11:00 AM to 8:00 PM Eastern Time (ET).
Benefits
Comp & perks- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
- Continuing education participation and license maintenance support