Vice President, Senior Claims Case Manager

Brown & Brown Insurance

. Serve as the primary point of contact for clients during claims, answering questions, providing updates, and advocating for client interests .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex Property & Casualty claims, including negotiation and strategic resolution planning, while ensuring compliance with industry standards and maintaining data integrity. Strong communication and organizational skills are essential for effective client advocacy and collaboration with internal and external stakeholders.

Highest-signal resume keywords

Property & Casualty Claims ManagementNegotiation SkillsClaims AnalysisRisk ManagementCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AdjustmentPolicy Language ReviewCoverage InterpretationClaims ProceduresData Integrity Management

Soft Skills

Analytical SkillsOrganizational SkillsVerbal CommunicationWritten CommunicationNegotiation

Tools & Technologies

Agency Management Systems

Certifications & Qualifications

Property & Casualty Broker/Agent License

Industry Keywords

Claims ResolutionRisk Management PrioritiesClaims Process ImprovementsClient AdvocacyBrokerage

About the role

Key responsibilities & impact

Serve as the primary point of contact for clients during claims, answering questions, providing updates, and advocating for client interests
Oversee medium to large or complex P&C claims from initial reporting through settlement
Manage claims status and coordinate with brokers, carriers, adjusters, legal counsel, and internal teams
Review policy language, interpret coverage, and identify opportunities to maximize recovery or reduce claim costs
Negotiate with adjusters and carriers on reserve reductions, settlements, and coverage disputes
Develop and implement strategic claim resolution plans
Maintain accurate, organized claim files
Prepare claim reviews, summaries, and analyses
Update agency management systems and ensure data integrity
Partner with risk advisors, internal brokers/managers, and sales team to align claim strategies with business objectives and risk management priorities
Develop training materials and contribute to claims process improvements
Stay current on industry changes

Requirements

What you’ll need

Valid Property & Casualty (P&C) broker/agent license or ability to obtain
Bachelor’s degree or equivalent
5–8+ years in brokerage, carrier, or claims adjustment roles
In-depth understanding of P&C coverage, risk management, and claims procedures
Strong verbal/written communication, negotiation, analytical, and organizational skills
Ability to manage multiple claims and meet deadlines

Benefits

Comp & perks

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Free Mental Health & Enhanced Advocacy Services
Paid Time Off
Holidays
Preferred Partner Discounts