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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting training sessions and providing exceptional customer service while ensuring adherence to safety policies. Possesses strong communication skills and the ability to maintain a positive attitude in high-pressure situations.
Highest-signal resume keywords
US Coast Guard Captains LicenseBoating ExperienceTraining Certification ManagementEffective Communication SkillsInstructor Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training OrganizationPolicy ComplianceSafety Policy AdherenceElectronics KnowledgeHandheld Computer Utilization
Soft Skills
Positive AttitudeTeam CollaborationCustomer ServiceAttention to DetailSelf-Starter
Tools & Technologies
Reservation SystemSmartphoneTablet
Certifications & Qualifications
US Coast Guard Captains LicenseValid Driver’s License
Industry Keywords
Member TrainingOn-the-Water TrainingMember EngagementSafety ComplianceBackground Check
About the role
Key responsibilities & impact- Greet and welcome new members
- Organize and effectively conduct member classroom and on-the-water training on various skill, policy, and compliance areas
- Identify areas where additional training is required or beneficial
- Record training certifications in the Reservation system
- Handle minor member mishaps or incidents while maintaining a friendly disposition
- Provide Red Carpet level treatment to members and guests
- Speak with potential members about the Club
- Adhere to all safety policies
- Safely move on, off, and in vessels during various tide and weather conditions
Requirements
What you’ll need- US Coast Guard Captains License
- Pass a background check and drug screen
- Valid driver’s license and good driving record
- Boating experience in or around boats
- Vision adequate to read / manipulate handheld computer tablets
- Electronics knowledge & utilization (Smartphone/tablet)
- Ability to maintain a calm, positive attitude during periods of high activity
- Maintain a cooperative, team attitude in working with supervisors and fellow employees
- Highly effective communications skills and friendly customer service
- Professional communication skills with co-workers, corporate, and members
- Must be a self-starter and capable of working unsupervised
- High attention to detail
- Availability on weekdays and weekends as needed
- Professional appearance and uniform required
- Previous instructor experience is highly desirable
Benefits
Comp & perks- 401k (up to 4% match)
- Wellbeing program
- Product purchase discounts
- Flexible hours