Dock Experience Manager

Brunswick Corporation

. Hire, train, and supervise dock-level personnel across all locations .

Posted 11/11/2026full-timeSavannah • Georgia • United StatesSeniorLead💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and managerial skills in supervising dock-level personnel, ensuring compliance with safety standards, and maintaining operational efficiency. Proficient in managing budgets, scheduling, and fostering relationships with stakeholders while upholding brand standards.

Highest-signal resume keywords

Managerial SkillsStrong Communication SkillsOperations ManagementFleetio ProficiencyBoating Safety Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ExperienceBudget ManagementInventory ManagementIncident ReportingVessel MaintenanceSchedulingPerformance EvaluationData AnalysisMicrosoft Office Suite ProficiencySafety Compliance

Soft Skills

Organizational SkillsAttention to DetailAnalytical SkillsProblem-Solving SkillsDiplomacy Skills

Tools & Technologies

FleetioQualtricsHandheld DevicesPayroll SystemsMaintenance Operations Center

Certifications & Qualifications

Boating Safety ID CardVessel Livery Operator’s Certification

Industry Keywords

Dock OperationsMarina ManagementFleet StandardsMember SatisfactionSafety Policies

About the role

Key responsibilities & impact

Hire, train, and supervise dock-level personnel across all locations
Ensure dock staff maintain proper certifications and current training
Communicate and enforce dock staff best practices, SOPs, policies, and procedures
Develop monthly dock staff schedules and review and approve payroll
Work regular dock days as part of the schedule
Travel between district locations to support employees, monitor efficiency, and maintain fleet standards
Hold employees accountable to performance expectations and complete annual evaluations
Maintain inventory and supply levels at each location
Correspond with members regarding complaints, fuel disputes, vessel damages, and dock charges
Investigate member misconduct and complete incident reports
Monitor member satisfaction and retention and act on Qualtrics feedback
Maintain fleet readiness and brand standards using Fleetio
Ensure employees complete Fleetio inspections, incident reports, work orders, inventory, and parts/supplies ordering
Create and execute weekly vessel cleaning and maintenance schedules
Submit fleet work orders to the Maintenance Operations Center
Maintain location KPIs, reservation reports, usage reports, and timesheets
Manage operating budgets and control costs
Maintain fuel logs and ensure vessels are fueled regularly
Build relationships with local marina managers and harbor masters
Learn local waterways and boating destinations and follow safety policies
Provide process improvement suggestions to the manager
Enforce appearance and uniform guidelines
Lead safety performance and protect member and employee safety
Lead dock staff all-hands meetings
Perform all other assigned duties

Requirements

What you’ll need

Pass a background check and drug screen
High school diploma or equivalent
Associate’s or Vocational degree
Must be at least 21 years of age
Valid driver’s license
Strong verbal and written communication and people skills
Ability to work unsupervised
Managerial and diplomacy skills
Organizational skills and attention to detail
Analytical, decision-making, and problem-solving skills
Proficient in Microsoft Office Suite or related software
Ability to work weekdays, weekends, and holidays
Ability to work outdoors in all weather conditions
Must be able to lift up to 30 pounds
Must be able to board and un-board boats
Must be able to pull, lift, carry, squat, twist, kneel, and reach
Vision adequate to read and manipulate handheld devices
Applicants must be currently authorized to work in the United States
Bachelor’s degree preferred
1–3 years of related operations experience preferred
Boating safety ID card preferred
Vessel livery operator’s certification preferred
Experience in and around boats desirable
Ability to perform minor boat maintenance preferred
Prior management experience preferred

Benefits

Comp & perks

Annual discretionary bonus
Medical insurance
Dental insurance
Vision insurance
Paid vacation
401(k) with up to 4% company match
Health Savings Account with company contribution
Wellbeing program
Product purchase discounts
Paid time off
Robust Wellness Program