Director of Enterprise Application Services

Bryan University

. Ensure optimal user experience for university faculty, staff, and students .

Posted 9/19/2026full-timeRemote • United StatesLead💰 $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise application development, implementation, and management, with a strong focus on Business Intelligence, System Integration, and Project Management. Proven ability to lead teams, establish data integrations, and ensure system reliability while effectively communicating with diverse stakeholders.

Highest-signal resume keywords

Enterprise Application DevelopmentBusiness Intelligence/Institutional ReportingSystem Integration Design/Development/ManagementProject ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database DevelopmentWeb ProgrammingApplication ProgrammingBusiness AnalysisProcess ImprovementSystems AdministrationSystem DesignData IntegrationData Flow DiagramsRequirements Documentation

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationCritical ThinkingProblem SolvingSolutions Oriented Thinking

Tools & Technologies

PowerBISalesforceMS WordMS ExcelProject Management ToolsWorkflow Diagramming ToolsCanvas Learning Management SystemGoogle SuiteVirtual Meeting ToolsInstant Messaging

Industry Keywords

CRM ManagementEnterprise ApplicationsData Warehouse InfrastructureSystem Development Life CycleOperational ReliabilityBusiness ContinuityDisaster RecoveryChange Management StandardsPersonnel ManagementResource Allocation

About the role

Key responsibilities & impact

Ensure optimal user experience for university faculty, staff, and students
Lead and serve as a member of the enterprise application services team
Understand and document functional needs of university constituents
Analyze current and prospective system solutions
Deploy appropriate technology solutions
Establish and maintain automated data integrations
Oversee institutional reporting and ensure system reliability
Provide oversight, coaching, and hands-on leadership across enterprise application and data lifecycles
Provide clear expectations, coaching, regular feedback, staff meetings, and personnel reviews for direct reports
Oversee CRM, SIS, LMS, campus portal, intranet, and other enterprise applications to achieve 99.999% uptime and reliability
Oversee Data Warehouse infrastructure and PowerBI reporting to achieve 99.999% uptime and reliability
Oversee business analysis operations and apply technology and process improvement strategies
Architect and develop technology solutions and automate enterprise system data integrations
Establish and oversee Change Management and Release Management standards
Lead project sponsors, stakeholders, and teams through system development life cycles
Plan staff and resource allocations using data analysis
Develop system designs, data flow diagrams, requirements, project timelines, and related documentation
Coordinate project resources to deliver solutions within approved time and budget parameters
Account for provisioning, access, integration, and data security/integrity in projects
Prioritize time and resources according to university and departmental priorities
Identify functional requirements and eliminate repetitive manual processes
Guide implementation to ensure operational reliability
Coordinate security, sustainability, disaster recovery, and business continuity measures
Communicate system availability and maintenance notices
Maintain project, communication, testing, training, systems, and process documentation
Develop responsibility assignment matrices and project schedules
Establish partnerships with business units, ITS teams, and vendors to resolve operational issues
Analyze root causes, business processes, and systems to maximize resources and university ROI
Develop documentation, training, and tip sheets for functional users
Perform other projects, duties, and responsibilities as assigned

Requirements

What you’ll need

5+ years of progressive experience in enterprise application development, implementation, and management encompassing Business Intelligence/Institutional Reporting, System Integration Design/Development/Management, Systems Design/Development/Management, Systems Administration/Management, Business Analysis, Process Improvement/Management, Project Management, Change Management, and Personnel Management
CRM management experience is highly desirable
Salesforce experience is a plus
Database development, web, and/or application programming experience is a plus
Bachelor’s degree in computer science, or equivalent combination of education and experience
Advanced degree highly preferred
Excellent verbal and written communication skills
Excellent critical thinking and problem solving skills
Positive attitude and solutions oriented thinking
Ability to communicate technical concepts to both technical and non-technical audiences
PowerBI
MS Word
MS Excel
Project management tools
Workflow diagramming tools
Ability to work in a virtual environment using virtual meeting tools, Instant Messaging, Salesforce, Canvas Learning Management System (LMS), Microsoft Office, and Google Suite
Ability to efficiently operate a computer and its peripheral equipment
Ability to sit or stand for six to eight hours
Ability to work at least 40 hours a week

Benefits

Comp & perks

Medical
Dental
Vision
HSA
Telemedicine
An Award-Winning Wellness Program
Tuition Assistant Program
Short- and Long-Term Disability Options
Life Insurance
Employee Assistance Program
401K with Company Match
Generous Paid Time Off
Volunteer Paid Time Off
11 Paid Holidays
An Empowering Company Culture
Computer Equipment Provided
Work from Home (includes domestic partner coverage)