Director of Operations

Buck Management

. Supervise multiple district managers and oversee operations, performance, and profitability of 20+ gas and convenience store locations and food service operations .

Posted 10/31/2026full-timeCharleston • South Carolina • United StatesLead💰 $120,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in multi-unit retail operations, focusing on financial acumen, P&L management, and compliance with regulations. Proven ability to lead teams, drive operational improvements, and enhance customer satisfaction across multiple locations.

Highest-signal resume keywords

Multi-Unit Retail Operations ExperienceP&L ManagementLeadership of 20+ LocationsContract Management and NegotiationKnowledge of Food Safety and Fuel Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AcumenPerformance AnalysisInventory ManagementOperational ImprovementsLoss Prevention Best PracticesStaffing StrategyTraining Program DevelopmentSales MonitoringBudget ManagementCustomer Satisfaction Monitoring

Soft Skills

LeadershipCommunicationProblem-SolvingEmployee EngagementTalent Development

Certifications & Qualifications

Bachelor's Degree in BusinessBachelor's Degree in Management

Industry Keywords

Gas and Convenience Store OperationsFood Service OperationsHigh-Volume Retail EnvironmentsLocal, State, and Federal RegulationsMerchandisingCategory ManagementShrink ReductionCustomer Service StandardsAuditsSafety Standards

About the role

Key responsibilities & impact

Supervise multiple district managers and oversee operations, performance, and profitability of 20+ gas and convenience store locations and food service operations
Oversee day-to-day store operations and customer satisfaction across all locations
Report gas prices and daily gas price changes
Ensure consistent execution of company policies, procedures, customer service, cleanliness, merchandising, and foodservice standards
Implement operational improvements that drive efficiency and profitability and reduce shrink and losses
Oversee audits, cash handling controls, and loss prevention best practices
Manage repairs and maintenance plans for all locations
Lead site readiness for new stores
Oversee staffing strategy, recruitment, retention, and talent development
Monitor sales, margins, profitability targets, KPIs, budgets, inventory turns, shrink, and customer satisfaction
Analyze performance trends and provide financial guidance on store P&L results and improvement opportunities
Manage the Operations Team bonus program
Recruit, lead, coach, develop, and retain the company leadership team
Build and implement training programs for all Operations team levels
Promote accountability, recognition, employee engagement, and succession
Perform annual evaluations for the Operations Management Team
Oversee buying strategy, category management, contracts, negotiations, merchandising, and planogram integrity
Drive the loyalty platform, seasonal promotions, and marketing needs
Ensure compliance with local, state, and federal regulations, safety standards, loss prevention programs, food safety, and fuel regulations

Requirements

What you’ll need

7-10+ years of multi-unit retail or convenience store operations experience
Proven leadership of 20+ locations or similar scale
Strong financial acumen and P&L management experience
Experience in high-volume, fast-paced retail environments (c-store, QSR, grocery, etc.)
Excellent leadership, communication, and problem-solving skills
Bachelor's Degree in Business, Management, or related field (preferred)
Complete understanding of P&L
Experience monitoring sales and labor budgets, inventory turns, shrink, and customer satisfaction
Experience with contract management and negotiation
Knowledge of local, state, and federal regulations
Knowledge of food safety and fuel regulations

Benefits

Comp & perks

Auto Allowance
Fuel Allowance
401(k) and Match
Health (+Vision, Dental, & Life) Insurance
Flexible Spending Account
Health Savings Account
Paid Time Off
20% Bonus Potential