Buck Management

Operations

• Supervise multiple district managers and oversee operations, performance, and profitability of 20+ gas and convenience store locations and food service operations
• Oversee day-to-day store operations and customer satisfaction across all locations
• Report gas prices and daily gas price changes
• Ensure consistent execution of company policies, procedures, customer service, cleanliness, merchandising, and foodservice standards
• Implement operational improvements that drive efficiency and profitability and reduce shrink and losses
• Oversee audits, cash handling controls, and loss prevention best practices
• Manage repairs and maintenance plans for all locations
• Lead site readiness for new stores
• Oversee staffing strategy, recruitment, retention, and talent development
• Monitor sales, margins, profitability targets, KPIs, budgets, inventory turns, shrink, and customer satisfaction
• Analyze performance trends and provide financial guidance on store P&L results and improvement opportunities
• Manage the Operations Team bonus program
• Recruit, lead, coach, develop, and retain the company leadership team
• Build and implement training programs for all Operations team levels
• Promote accountability, recognition, employee engagement, and succession
• Perform annual evaluations for the Operations Management Team
• Oversee buying strategy, category management, contracts, negotiations, merchandising, and planogram integrity
• Drive the loyalty platform, seasonal promotions, and marketing needs
• Ensure compliance with local, state, and federal regulations, safety standards, loss prevention programs, food safety, and fuel regulations

Explore Director of Operations at Buck Management. Review requirements and application details.

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Director of Operations