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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in the construction industry and construction technology, with a strong focus on customer success and stakeholder management. Proven ability to lead initiatives, drive technology adoption, and deliver high-quality results in fast-paced environments.
Highest-signal resume keywords
10+ Years Experience In Construction IndustryCustomer Success ManagementProject Management ExpertiseChange Management ImplementationStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Delivery ManagementROI AnalysisData IntegrationBusiness Case DevelopmentTechnology Adoption Strategies
Soft Skills
Exceptional Communication SkillsCreative Problem-SolvingTeam LeadershipInterpersonal Skills
Industry Keywords
Construction TechnologyConTechCustomer-Facing RoleExecutive Stakeholder EngagementFast-Paced Environment
About the role
Key responsibilities & impact- Build and maintain strong relationships with executive stakeholders and guide them through technology adoption.
- Advise clients on best practices for using Buildots data and integrating the product into standard operations.
- Analyze customer goals and challenges and design enterprise-level initiatives to address them.
- Identify expansion opportunities within existing accounts and partner with Sales to drive growth.
- Collaborate with Product to relay customer insights and influence product development.
- Develop business cases and ROI analyses demonstrating Buildots' operational impact.
- Lead relationships with North American executive stakeholders and advise them on maximizing technology and methodology value across project portfolios.
- Collaborate with Product, Marketing, and Customer Success to refine offerings and contribute to Buildots' growth.
Requirements
What you’ll need- 10+ years of experience in the construction industry and/or construction technology (ConTech), ideally a mix of both.
- For ConTech experience: ideally in a customer-facing role focused on driving adoption and outcomes for clients, such as Customer Success or Solutions; consultative Sales backgrounds may be considered.
- For construction experience: track record of owning full project delivery, including schedule, budget, quality, and senior stakeholder relationships.
- Ability to deliver high quality results both as a team leader and independently.
- Proven experience managing senior-level relationships and successfully influencing GC executives.
- Experience leading teams or initiatives beyond direct site management is a strong advantage.
- Exceptional communication and interpersonal skills.
- Deep understanding of project management and business processes in the construction industry and their integration with technology.
- Proactive ability to take a task from idea to production and thrive in a fast-paced environment.
- Creative problem-solving ability to support clients' needs.
- Experience in Change Management implementing software solutions with executive-level clients in Construction, Oil & Gas, Mining, or Manufacturing is a strong advantage.
- Willingness to travel.
- Candidates who do not fulfill the requirements must attach a cover letter explaining why they should be considered.
Benefits
Comp & perks- Equity
- Health, dental & vision insurance
- 401(k) retirement plan with 4% employer match
- Paid time off (vacation and sick leave)
- Stock-option grants (for eligible employees)
- Hybrid working arrangement
- Employee Assistance Program (EAP)
- Commuter benefits
- Pet insurance
- Voluntary life insurance
- Voluntary short-term & long-term disability coverage