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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing large-scale commercial construction projects while ensuring customer success and satisfaction. Proficient in utilizing the Buildots construction intelligence platform to drive adoption, implement capabilities, and provide strategic advisory services.
Highest-signal resume keywords
7+ Years Construction ExperienceProject ManagementBuildots Platform ImplementationCustomer Training and SupportData Analysis and Insights
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Construction Project ManagementLarge-Scale Commercial ProjectsData AnalysisProcess ImprovementDigital Twin Management
Soft Skills
Strong People SkillsEffective CommunicationProblem SolvingSelf-StarterAdaptability
Tools & Technologies
Buildots Construction Intelligence Platform
Industry Keywords
Customer SuccessOnsite EngagementStakeholder ManagementCustomer VoiceConstruction Industry
About the role
Key responsibilities & impact- Ensure customer success and satisfaction on a major construction project in El Paso while supporting additional projects remotely
- Drive customer and project-team adoption of the Buildots construction intelligence platform
- Ensure customers maximize value from the Buildots platform
- Implement Buildots capabilities on construction projects
- Onboard all team members across projects in the portfolio
- Embed Buildots data into day-to-day project practices
- Act as the customer voice for product managers and account teams
- Provide user stories and customer wins to support expansion within key accounts
- Collaborate with technical teams to ensure project data is correct
- Maintain the project’s digital twin with the Solution Manager
- Act as the primary customer contact and address customer needs
- Monitor project progress and provide updates and actionable insights to stakeholders
- Identify process improvements and implement best practices
- Facilitate communication between customers and internal teams to resolve issues
- Provide customer training and ongoing platform support
- Provide strategic advisory services to maximize adoption, implementation, and ROI across construction projects
- Lead relationships with project champions and represent the customer within internal delivery pods
- Onboard new users and train onsite users
- Analyze system and project data and provide feedback to the product team
- Help shape client delivery and create or update Customer Success playbooks
Requirements
What you’ll need- Candidates must reside within a reasonable driving distance of El Paso, Texas
- 7+ years of construction experience as a Project Manager, Superintendent, or Project Engineer
- Experience working on large-scale commercial or mission-critical construction projects
- Self-starter who spots a problem, owns it, and solves it without waiting to be told
- Comfortable working onsite in a hard hat and presenting to senior client stakeholders over video
- Fast learner who picks up new tools quickly and communicates complex ideas clearly
- Strong people skills across roles and cultures
- Genuine excitement about technology’s potential for the construction industry
- Comfortable balancing onsite customer engagement with remote work and occasional travel
- Ability to turn data and feedback into actionable insights
- Comfortable with onsite and travel requirements
Benefits
Comp & perks- Health, dental & vision insurance
- 401(k) retirement plan with 4% employer match
- Paid time off (vacation and sick leave)
- Stock-option grants
- Employee Assistance Program (EAP)
- Commuter benefits (for eligible employees)
- Pet insurance
- Voluntary life insurance
- Voluntary short-term & long-term disability coverage
