Senior Implementation Consultant

Built

. Own the largest and most complex client implementations independently from kickoff through stabilization .

Posted 9/18/2026full-timeRemote • Tennessee • United StatesSenior💰 $125,000 - $163,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS implementation and enterprise project delivery, with a strong focus on change management and organizational transformation. Proven ability to leverage AI tools for optimizing client satisfaction and operational efficiency.

Highest-signal resume keywords

SaaS ImplementationEnterprise Implementation StrategyChange ManagementConstruction Finance WorkflowsAI Tool Utilization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Implementation MethodologiesProcess DesignFramework DevelopmentData AnalysisClient Engagement Management

Soft Skills

Strategic AdvisingMentoringInfluencing StakeholdersProblem-SolvingCross-Functional Leadership

Tools & Technologies

AI ToolsProject Management Software

Industry Keywords

Compliance TrackingLoan AdministrationDraw ManagementLien WaiversRegulatory Requirements

About the role

Key responsibilities & impact

Own the largest and most complex client implementations independently from kickoff through stabilization
Drive implementation success across technical, organizational, and commercial dimensions
Serve as a strategic advisor on organizational change, training strategy, and platform adoption
Design and implement standardized methodologies, templates, and playbooks
Lead cross-functional workstreams with Product, Engineering, and Solutions Consulting
Serve as an escalation point for high-risk or high-impact projects
Diagnose root causes, drive resolution, and preserve client relationships
Identify and own implementation health metrics
Use data to optimize efficiency and client satisfaction across the portfolio
Informally mentor implementation managers
Champion AI and tooling adoption within the implementations function
Share effective AI use cases and best practices with the team

Requirements

What you’ll need

4–7 years of experience in SaaS implementation, professional services, or enterprise project delivery
Demonstrated ownership of the most complex client engagements in your portfolio
Deep expertise in enterprise implementation strategy, change management, and organizational transformation
Track record of designing processes or frameworks that measurably improved delivery speed, consistency, or client satisfaction across a team
Ability to influence senior client stakeholders and navigate complex, politically sensitive organizational dynamics
Deep familiarity with construction finance and lending workflows, including draw management, lien waivers, compliance tracking, loan administration, and regulatory requirements
Experience with enterprise software implementation methodologies
Subject matter expert orientation
Ability to leverage AI tools for drafting, analysis, summarization, problem-solving, workflow automation, decision-making, and strategic insights

Benefits

Comp & perks

Equity in the form of stock options
Market-current medical, dental and vision coverage
Unlimited PTO policy
Competitive benefits
Learning Grant program to support ongoing professional development
401k with match and expedited vesting [US ONLY]
Uncapped vacation [US ONLY]
Company gatherings, such as Connect Week
Reasonable accommodations for qualified individuals with disabilities