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Senior Client Manager
Bulletproof. Organising and attending client meetings; creating and leading presentations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, including managing timelines, budgets, and client relationships within a design agency context. Possesses excellent communication and interpersonal skills to build collaborative partnerships and effectively present ideas and proposals.
Highest-signal resume keywords
Project ManagementClient Relationship ManagementPresentation SkillsAttention to DetailDesign Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Delivery ManagementBudget ManagementProposal DevelopmentClient Documentation OversightDesign Briefing
Soft Skills
Interpersonal SkillsProblem-SolvingAdaptabilityCommunication SkillsTeam Collaboration
Industry Keywords
Design AgencyGlobal BrandsClient MeetingsStatus ReportsForecasting
About the role
Key responsibilities & impact- Organising and attending client meetings; creating and leading presentations
- Acting as the key agency lead across multiple levels and brands
- Building trusted and collaborative client partnerships
- Overseeing agendas, contact reports, status reports, timelines and other client-facing documentation
- Presenting and discussing briefs, feedback, proposals and financials with client teams
- Identifying opportunities to proactively unlock new client conversations
- Managing design project delivery and workflow to meet client timelines and budgets
- Leading day-to-day project deliverables from initial briefing through the artwork process
- Escalating issues when necessary
- Developing and managing project timelines and detailed proposals
- Managing weekly billings, forecasting and client purchase orders
- Contributing strategically to briefs, audits, presentations and pitches
Requirements
What you’ll need- Experience working within a design agency on global brands
- A keen, can-do attitude
- A fresh perspective and an entrepreneurial spirit
- Ability to forge strong relationships through excellent interpersonal skills
- Resourceful and capable in identifying, leveraging and building opportunities and client relationships
- Exceptional attention to detail and communication skills, both written and verbal
- Well informed and reliable; able to foresee potential problems and propose solutions
- Possess big picture thinking yet also understands the importance of attention to detail and the smooth running of projects
- Ability to remain positive and calm under pressure in a fast-paced working environment
- Ability to successfully prioritise and manage multiple tasks and projects at any one time
- A clear understanding of the design industry, with a willingness to continue learning
- Share community spirit and be curious enough to question the status quo
Benefits
Comp & perks- 24 days holiday
- Christmas shut down
- All the last Fridays of the month off
- Competitive benefits package