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Head of IT – Head of IT, Administration
Bundesverbraucherhilfe e.V.. Responsibility for IT infrastructure, website, member portal, and communication tools .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT administration and digitalization, with a strong focus on data protection and information security. Capable of managing user access, permissions, and external service providers while ensuring effective training and support for volunteers.
Highest-signal resume keywords
IT AdministrationData ProtectionInformation SecurityAdministrative OrganizationUser Access Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Infrastructure ManagementData Backup ManagementDigitalizationAdministrative Process OrganizationTool Selection
Soft Skills
Solution-Oriented ApproachPatienceReliabilityDiscretionStructured Working
Tools & Technologies
Communication ToolsMember Portal
About the role
Key responsibilities & impact- Responsibility for IT infrastructure, website, member portal, and communication tools
- Management of user access, permissions, and data backups
- Implementation of data protection and information security requirements in collaboration with the responsible teams
- Organization of administrative processes at the national office, such as filing, incoming mail, and templates
- Management of external service providers and selection of suitable tools
- Training volunteers on the systems in use
- Ensuring that volunteers can work effectively and securely
Requirements
What you’ll need- Experience in IT administration, digitalization, or administrative organization
- Basic understanding of data protection and information security
- Solution-oriented approach and patience when supporting others
- Structured, well-documented way of working
- Reliability and discretion when handling data
- A formal qualification is not required; practical experience is what matters
Benefits
Comp & perks- Professional networking with legal, business, and public administration experts and executives
- Qualified certificate of service and, upon request, a letter of reference
- Access to our training programs, specialist conferences, and committee meetings
- Flexible scheduling
- Predominantly remote collaboration
- Necessary expenses reimbursed in accordance with the travel and expense policy
- Volunteer position