Head of People & Culture – Volunteer Position

Bundesverbraucherhilfe e.V.

. Build and maintain a welcoming and positive environment for all volunteers .

Posted 9/17/2026full-timeRemote • GermanyLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in volunteer management and community engagement, focusing on creating positive experiences and fostering connections among diverse groups. Skilled in strategic planning and implementing initiatives with limited resources.

Highest-signal resume keywords

Volunteer ManagementCommunity EngagementInterpersonal AwarenessOrganizational SkillsCreative Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Interpersonal SkillsClear CommunicationSensitivity to Group DynamicsReliability in Execution

Industry Keywords

Volunteer ExperiencePeople & CultureNetworkingFeedback GatheringOnboarding

About the role

Key responsibilities & impact

Build and maintain a welcoming and positive environment for all volunteers
Develop networking and knowledge-sharing formats for volunteers, such as topic-based discussion groups, regular meetings, or informal events
Build and maintain connections between volunteers and specialist departments
Shape a positive volunteer experience, from onboarding through ongoing support
Design a People & Culture experience with recognition initiatives and benefits on a very limited budget
Work closely with the Executive Board on strategic direction and priorities
Gather feedback from volunteers and translate it into concrete improvements

Requirements

What you’ll need

Experience in community, culture, or volunteer management, human resources, or a comparable role
Strong interpersonal awareness and sensitivity to group dynamics, combined with the ability to turn insights into concrete initiatives
Creativity in working with limited resources: great ideas matter more than budget
Strong organizational skills and reliability in execution
Clear and appreciative communication with people from diverse backgrounds
A formal qualification is not required; practical experience is what counts

Benefits

Comp & perks

Full autonomy in shaping the Bundesverbraucherhilfe’s People & Culture experience
Direct access to the Executive Board and all specialist departments
Professional networking with legal, business, and public administration experts and leaders
Qualified certificate of service and, upon request, a letter of reference
Access to our training programs, specialist conferences, and committee meetings
Flexible scheduling
Predominantly remote collaboration