Head of People & Culture – Volunteer Role

Bundesverbraucherhilfe e.V.

. Build and maintain a welcoming and inclusive atmosphere for all volunteers .

Posted 9/30/2026full-timeRemote • GermanyLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in volunteer management and community engagement, focusing on creating inclusive environments and enhancing volunteer experiences through strategic initiatives and effective communication.

Highest-signal resume keywords

Volunteer ManagementCommunity EngagementOrganizational SkillsEmpathy and Group DynamicsCreative Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Clear CommunicationReliabilityCreativityEmpathy

Industry Keywords

People and CultureNetworking OpportunitiesFeedback GatheringOnboardingRecognition Initiatives

About the role

Key responsibilities & impact

Build and maintain a welcoming and inclusive atmosphere for all volunteers
Develop networking and knowledge-sharing formats for volunteers, such as topic-focused roundtables, regular meetings, and informal gatherings
Build networking opportunities by establishing and maintaining connections between volunteers and specialist departments
Shape a positive volunteer experience, from onboarding through ongoing support
Design a People & Culture experience—including recognition initiatives and benefits—within a very limited budget
Work closely with the Executive Board on strategic direction and priorities
Gather feedback from volunteers and translate it into concrete improvements

Requirements

What you’ll need

Experience in community, culture, or volunteer management; human resources; or a comparable role
Strong empathy and awareness of people and group dynamics, combined with the ability to turn insights into concrete initiatives
Creativity when working with limited resources: great ideas matter more than budget
Strong organizational skills and reliability in execution
Clear, respectful communication with people from a wide range of backgrounds
A formal degree is not required; practical experience is what matters

Benefits

Comp & perks

Full creative freedom to build the Bundesverbraucherhilfe’s People & Culture experience
Direct access to the Executive Board and all specialist departments
Professional networking with legal, business, and public administration experts and leaders
Qualified certificate of activities and, upon request, a reference letter
Access to our training programs, specialist conferences, and committee meetings
Flexible scheduling
Predominantly remote collaboration