Internship, Apprenticeship and Career Navigator – Career Development Counselor

BUNKER HILL COMMUNITY COLLEGE FOUNDATION INC

. Provide direct, participant-facing case management for students in the College's earn-and-learn apprenticeship programs .

Posted 9/29/2026full-timeBoston • Massachusetts • United StatesEntry Level💰 $65,370 - $70,427 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and student support, utilizing tools like TargetX and maintaining compliance with FERPA regulations. Strong organizational skills and the ability to effectively communicate with diverse populations are essential for success in this role.

Highest-signal resume keywords

Case ManagementStudent SupportTargetXFERPA ComplianceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementStudent SupportCareer NavigationResume ReviewMock Interview Coordination

Soft Skills

Strong Organizational SkillsAttention to DetailEffective CommunicationAbility to Work with Diverse Populations

Tools & Technologies

TargetXColleagueSelf ServiceCanvasEarly Intervention Tools

Certifications & Qualifications

Bachelor's DegreeMaster's Degree Preferred

Industry Keywords

Apprenticeship ProgramsFERPAOJT HoursEmployer Partner MeetingsCareer Events

About the role

Key responsibilities & impact

Provide direct, participant-facing case management for students in the College's earn-and-learn apprenticeship programs
Conduct regular apprentice check-ins and document contact in the system of record at the time of contact
Identify and help resolve barriers to program completion by facilitating referrals to College resources such as Single Stop, Tutoring, and Financial Aid
Coordinate apprentices through the Start Now and registration process and flag scheduling conflicts
Assist with onboarding paperwork and flag incomplete FERPA releases
Use BHCC terminology and tools including Fresh Start, S.A.P., and Early Intervention tools to direct students appropriately
Add Registrar-issued cohort codes to student TargetX files
Communicate with employers for reporting and check-in purposes when directed by the Assistant Director
Collect and relay employer-reported OJT hours or progress updates and flag discrepancies
Provide case-level input for employer partner meetings and status reports
Attend outreach, orientation, onboarding, and recruitment events; deliver introductory or orientation sessions
Screen applicants against posted program criteria and submit advisory written recommendations
Maintain accurate case records in College and/or Employer shared documents according to FERPA and operating procedures
Submit weekly caseload activity reports to the Assistant Director
Support other department initiatives and organize on-campus career events
Contribute to department marketing and communication, including web and social media content
Review resumes and conduct or coordinate mock interviews for student job seekers

Requirements

What you’ll need

Bachelor's degree with a minimum of 3 years of relevant experience
Master's preferred in Counseling, Social Work, Human Services, or a closely related field
Experience with case management, student support, or career/workforce navigation
Ability to learn and use the College's student information and case-tracking systems, currently TargetX, Colleague, Self Service, and Canvas
Strong organizational skills and attention to detail for maintaining accurate case records
Ability to work effectively with a diverse apprentice population and a range of internal college offices
Final candidate must undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations
Applicants must upload a resume and cover letter
Applicants who do not meet the qualifications must explain their equivalent combination of education, training, and experience in writing

Benefits

Comp & perks

Unit Professional position
Position currently supported by SFF grant funding through April 2027
Additional funding is planned to support the role after April 2027