BUNKER HILL COMMUNITY COLLEGE FOUNDATION INC

Counselor

• Provide direct, participant-facing case management for students in the College's earn-and-learn apprenticeship programs
• Conduct regular apprentice check-ins and document contact in the system of record at the time of contact
• Identify and help resolve barriers to program completion by facilitating referrals to College resources such as Single Stop, Tutoring, and Financial Aid
• Coordinate apprentices through the Start Now and registration process and flag scheduling conflicts
• Assist with onboarding paperwork and flag incomplete FERPA releases
• Use BHCC terminology and tools including Fresh Start, S.A.P., and Early Intervention tools to direct students appropriately
• Add Registrar-issued cohort codes to student TargetX files
• Communicate with employers for reporting and check-in purposes when directed by the Assistant Director
• Collect and relay employer-reported OJT hours or progress updates and flag discrepancies
• Provide case-level input for employer partner meetings and status reports
• Attend outreach, orientation, onboarding, and recruitment events; deliver introductory or orientation sessions
• Screen applicants against posted program criteria and submit advisory written recommendations
• Maintain accurate case records in College and/or Employer shared documents according to FERPA and operating procedures
• Submit weekly caseload activity reports to the Assistant Director
• Support other department initiatives and organize on-campus career events
• Contribute to department marketing and communication, including web and social media content
• Review resumes and conduct or coordinate mock interviews for student job seekers

Internship, Apprenticeship and Career Navigator – Career Development Counselor

Advisor

• Provide advising support to new and continuing students at Bunker Hill Community College
• Employ a proactive advising model to help students make informed academic, career, and transfer pathway decisions
• Conduct outreach to students who have stopped out and assist with returning to BHCC
• Help students create personalized education, career, and transfer plans using electronic resources
• Match students with relevant Learning Communities
• Assist with registration of new, continuing, and readmitted students
• Use TES software to review unofficial transcripts and determine placement/prerequisite eligibility
• Participate in Start Now enrollment events
• Refer students to faculty/program coordinators regarding course and program content and substitutions
• Assess student needs and provide referrals to appropriate offices and services
• Participate in early-alert outreach

Internship, Apprenticeship and Career Navigator – Career Development Counselor

Part-Time Advisor – Advising, LifeMap