Pensions Administrator

Bupa

. Administer pension benefits and member events across DB and DC schemes .

Posted 10/22/2026full-timeSalford Quays • United KingdomMid-LevelSenior💰 £28,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering pension benefits across Defined Benefit and Defined Contribution schemes, ensuring compliance with regulations while delivering exceptional customer service. Proficient in managing sensitive cases and maintaining accurate records within pension administration systems.

Highest-signal resume keywords

Pensions Administration ExperienceDefined Benefit (DB) KnowledgeDefined Contribution (DC) KnowledgeCPC QualificationMicrosoft Excel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Pension Benefits CalculationMember Communication PreparationRecord MaintenanceCompliance ManagementData AccuracyProblem-SolvingMultiple Priorities Management

Soft Skills

Attention to DetailExcellent Communication SkillsCustomer Service SkillsProactive Approach

Tools & Technologies

Microsoft OfficeMicrosoft Word

Certifications & Qualifications

CPC Qualification

Industry Keywords

Pension RegulationsMember EventsRetirement BenefitsBereavement BenefitsContinuous Improvement

About the role

Key responsibilities & impact

Administer pension benefits and member events across DB and DC schemes
Calculate benefits and prepare member communications accurately and on time
Respond to member and employee queries by phone, email and post
Maintain accurate records and update pension administration systems
Manage sensitive cases, including retirement and bereavement benefits
Ensure compliance with pension regulations and internal processes
Support continuous improvement activities and team projects
Deliver excellent customer service while meeting quality and performance targets

Requirements

What you’ll need

Previous experience in pensions administration
Knowledge of Defined Benefit (DB) and/or Defined Contribution (DC) pension schemes
Strong attention to detail and numerical accuracy
Excellent communication and customer service skills
Ability to manage multiple priorities and meet deadlines
Good problem-solving skills and a proactive approach
Experience using Microsoft Office applications, particularly Excel and Word
CPC qualification, or a willingness to work towards it, is desirable

Benefits

Comp & perks

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Electric Car Scheme
Various other benefits and online discounts
Viva global wellbeing programme covering mental, physical, financial, social, and environmental wellbeing
Flexible working
Family friendly benefits
Reasonable adjustments as part of the recruitment process for anyone that needs them