Bupa

Product Manager

• Define and own the vision, roadmap, and backlog for data products across Commercial and Clinical & Operational domains
• Collaborate with Data Business Partners and stakeholders to translate business priorities into actionable data solutions
• Lead the end-to-end delivery of dashboards, reports, and data models alongside analysts and data engineers
• Ensure data products are governed, documented, and aligned to data quality and compliance standards
• Monitor product performance, adoption, and impact, driving continuous improvement through feedback and analytics
• Champion user-centred design principles to create intuitive and valuable data products
• Manage and develop a small team of analysts, providing coaching and direction to support successful delivery
• Act as the bridge between business and technical teams, ensuring alignment on priorities, objectives, and timelines
• Support adoption and engagement through training, communication, and change management activities

Data Product Owner

Procurement

• Lead a team of Category Managers owning significant budgets
• Drive development and execution of procurement strategies for high-value, critical category spend areas
• Manage compliance with policies, including the Third Party Supplier onboarding process
• Work with Accountable Executives, Business Owners and stakeholders to deliver category strategy and sourcing value through contract award
• Lead supplier selection and support Category Managers in line with the Category Management 6-step process
• Qualify suppliers through segmentation, due diligence and audit
• Develop and maintain category strategies with annual savings and opportunity pipelines
• Establish category priorities across direct and team expenditure
• Align category plans and procurement activities with BGIUK, Market Unit and Business Unit goals
• Provide external market expertise, including market drivers, supplier profiling and market developments
• Execute strategic sourcing activities aligned with business and global strategies
• Manage third-party risks, including segmentation, due diligence, DPIA and audit processes
• Develop negotiation plans and lead contract negotiations
• Deliver compliant contracts through sourcing approval and supplier signature
• Act as procurement expert for projects, forums and supplier governance meetings
• Serve as escalation point for Category Managers
• Coordinate with Supplier Relationship Management on sourcing events, evaluation and contract handover
• Develop innovative solutions and maximize total cost of ownership savings
• Build business relationships, track performance and maximize operational efficiencies
• Contribute to Bupa UK procurement strategy, governance and policy improvements
• Communicate and advocate procurement across the organisation
• Maintain commercial confidentiality and ethical supplier relationships
• Manage a high-performing, cost-effective Category Manager team, focusing on development, resourcing and engagement

Senior Category Manager

Salesforce Developer

• Serve as the technical authority within the Salesforce/application or technology domain
• Provide application- or technology-specific guidance to business analysts, architects and designers
• Impact-assess and validate technical solutions, designs and proofs of concept
• Act as sign-off authority for application solution designs
• Develop and apply application delivery design standards, development methodologies and strategic architecture frameworks
• Contribute to and influence strategic software architecture decisions
• Provide overall solution-design input to Infrastructure Design teams
• Own resolution of IT-related problems within the domain affecting operational services or development
• Build and maintain relationships with IT teams and act as an IT ambassador within the business
• Engage with technology groups outside the immediate team to influence solution decisions and outcomes
• Mentor less experienced engineers and technicians across IT
• Manage third-party supplier resources in a matrix environment, such as tech leads and scrum masters
• Ensure the quality of all software-related deliverables
• Participate in technical analysis, specification, estimation, design, development, implementation and support of Salesforce software solutions

Senior Software Engineer, Salesforce

Sales

• Own pricing strategy and performance across the Self-Pay portfolio
• Develop long-term self-pay roadmaps aligned to business objectives
• Lead portfolio-wide pricing reviews and optimisation programmes
• Approve packages and eligibility criteria across specialties and facilities
• Drive pricing simplification initiatives
• Oversee implementation of approved pricing changes
• Chair or lead self-pay governance processes and forums
• Ensure pricing initiatives undergo appropriate review, approval and documentation
• Maintain oversight of self-pay policies, procedures and controls
• Develop reporting and performance dashboards for senior stakeholders
• Monitor impacts of pricing and package changes on revenue, volume, margin and patient behaviour
• Lead post-implementation reviews of significant pricing initiatives
• Identify emerging risks, opportunities and market trends
• Commission and review market intelligence, competitor benchmarking and customer insight programmes
• Sponsor enhancement of CRM systems and digital capabilities
• Sponsor Self-Pay CRM technology and transformation initiatives
• Ensure quoting processes provide consistent, transparent and accurate pricing information
• Drive operational and technological improvements to customer and patient experience and business efficiency
• Direct strategic projects requiring pricing and commercial expertise
• Lead pricing framework development for new products, services and market opportunities with the Head of Contracts and Pricing
• Provide commercial leadership on business growth and transformation initiatives
• Report to the Chief Commercial Officer and partner with executive and operational stakeholders across the London Campus

Head of Self-Pay Strategy – Sales

People Operations

• Develop and implement a people plan aligned with the overall HR strategy
• Address people risk and conduct interventions within the business
• Build strong relationships with senior leaders, serving as the primary HR contact
• Collaborate with leadership teams to develop workforce plans and organisational design
• Coordinate services from the HR team to deliver the people plan
• Advise on leadership appointments and implement talent and succession plans
• Provide strategic insights to shape the HR strategy
• Partner with leaders to enhance employee engagement and wellbeing
• Support cyclical HR programs, including pay reviews and talent boards
• Lead the implementation of ongoing and change initiatives

Senior People Business Partner

Full-stack Engineer

• Contribute to and support Product Engineering’s ideation, product development, build and testing aligned to product strategy
• Support the senior product manager with delivery of preventive pathways, cross-segment or cross-product proposition development/design, transformation and/or simplification strategy
• Represent Product Engineering in project meetings, liaising with PD&D, change, clinics and other business functions involved in product development or build
• Support creation and review of governance packs before POGF, POGC, UPCO and JPPC
• Support design and delivery of engineering projects assigned and prioritised on the roadmap
• Represent the engineering team in adherence to the product development framework
• Lead creation and approval of assets for assigned projects
• Support briefing, commissioning and outputs from market and customer research linked to assigned projects
• Understand and articulate how the engineering team fits into the wider health and dental team
• Understand how current pipeline delivery supports the wider product strategy and ambition
• Maintain and promote good risk and control management and ensure good customer and regulatory outcomes
• Support assessment and triaging of new opportunities into the team

Product Manager – Product Engineering, Simplification

Security Engineer

• Lead the design, configuration, integration and support of IGA, PAM and EIM tools
• Build custom workflows, connectors and automation for efficient access provisioning
• Integrate IAM solutions with core applications, Active Directory, Entra ID and cloud platforms
• Troubleshoot IAM, access, authentication and identity-related issues
• Implement least-privilege access, zero-trust principles and compliant access governance
• Support audits and produce IAM evidence and reporting
• Monitor platforms, respond to IAM-related incidents and manage remediation
• Identify automation and orchestration opportunities using PowerShell, Python and APIs
• Collaborate with IT, Security, HR and business teams
• Lead and develop a high-performing IAM engineering team
• Promote innovation, continuous improvement and security-first thinking