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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in second-line assurance, risk management frameworks, and regulatory compliance within complex financial services environments. Proven ability to lead assurance assignments, communicate effectively with senior stakeholders, and provide actionable insights on risk and control improvements.
Highest-signal resume keywords
Second-Line Assurance ExpertiseRisk Management FrameworksRegulatory ComplianceOperational Risk AssessmentStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentCompliance MonitoringAssurance ReviewsInvestigationsControl Environment EvaluationRoot Cause AnalysisJudgement in Complex SituationsAction ValidationThematic ReviewsDeep Dives
Soft Skills
Influencing StakeholdersClear CommunicationConstructive FeedbackJudgementPragmatic Approach
Certifications & Qualifications
Professional Qualification in Risk ManagementCompliance CertificationAudit Certification
Industry Keywords
Financial ServicesInsuranceOperational ResilienceCustomer OutcomesThird Party RiskHealth Insurance OperationsConduct RiskData RiskClaims ManagementRegulated Environment
About the role
Key responsibilities & impact- Independently plan and deliver complex, risk-based second-line assurance reviews, thematic reviews, deep dives, compliance monitoring and targeted investigations
- Lead individual assurance assignments end-to-end, coordinating subject matter experts where required and ensuring timely, high-quality work with clear conclusions
- Provide independent validation of management actions and remediation, assessing whether actions address root causes and sustainably strengthen the risk and control environment
- Act as a trusted second-line specialist to senior stakeholders on complex, ambiguous or sensitive risk issues
- Influence stakeholders to understand assurance findings, agree proportionate actions and make sustainable improvements to risk and control outcomes
- Operate as a senior specialist practitioner across areas including operational risk, regulatory compliance, conduct, customer outcomes, third parties, operational resilience, data, technology, claims, underwriting or assurance
- Manage planning and delivery of assigned assurance work across competing priorities while balancing pace, quality, stakeholder engagement and evidence requirements
- Apply second-line assurance expertise to material operational, regulatory, conduct, customer, third-party, technology, data, change and operational resilience risks
- Use assurance outcomes to provide forward-looking insight on themes, risk trends, control effectiveness and areas needing stronger standards, ownership or remediation
Requirements
What you’ll need- 10 years plus experience in risk, assurance, governance, and control roles as a specialist risk, compliance, assurance, controls or audit practitioner within a complex regulated financial services or insurance environment
- Proven experience independently leading complex reviews, deep dives, investigations, compliance monitoring or assurance assignments from scope through to reporting and action validation
- Strong ability to exercise judgement in complex or ambiguous situations, including assessing evidence, determining materiality, identifying root cause and forming clear, defensible conclusions
- Strong understanding of second-line assurance, risk management frameworks, control environments, regulatory obligations and the interaction between first, second and third line activity
- Experience communicating difficult or sensitive assurance messages to senior stakeholders in a clear, constructive and influential way
- Specialist expertise in one or more relevant risk areas, such as operational risk, conduct, customer outcomes, regulatory compliance, third party risk, operational resilience, data, technology, claims, underwriting or health insurance operations
- Pragmatic approach to distinguishing genuine material risk from process imperfections, low-value compliance points or matters better addressed through first line ownership
- Experience working in financial services is essential
- Experience in health insurance, general insurance or a closely related regulated insurance environment is strongly preferred
- Relevant professional qualification or equivalent experience in risk management, assurance, compliance, audit, insurance or financial services regulation is desirable; equivalent specialist expertise is equally valued
Benefits
Comp & perks- Role-specific bonus of 10% MBS
- 25 days holiday per year, pro rata to your contract
- Access to a range of services to support your physical and mental wellbeing
- Fixed term benefits allowance
- Access to our confidential employee assistance programme
- Workplace pension
- Online discounts covering your everyday shopping, entertainment, eating out and more
- Flexible working
- Family friendly benefits
- Viva global wellbeing programme covering mental, physical, financial, social and environmental wellbeing
