Client Advisor

Burberry

. Build, develop and maintain a high-value client portfolio through consistent outreach, relationship building and personalised follow-up .

Posted 10/2/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining long-term client relationships in a luxury retail environment, utilizing CRM tools to enhance client engagement and drive sales performance. Exhibits strong commercial awareness and a proactive approach to identifying business opportunities while delivering personalized client experiences.

Highest-signal resume keywords

Client Relationship DevelopmentCRM Tool ProficiencyCommercial AwarenessExcellent Communication SkillsLuxury Fashion Passion

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsSelf-MotivationOrganizational Skills

Tools & Technologies

CRM Tools

Industry Keywords

Luxury RetailClient EngagementPersonalized ExperiencesClient LoyaltyStyling

About the role

Key responsibilities & impact

Build, develop and maintain a high-value client portfolio through consistent outreach, relationship building and personalised follow-up
Use CRM tools and client insights to identify opportunities, anticipate client needs and create meaningful engagement strategies
Deliver elevated styling and selling experiences tailored to each client's lifestyle, preferences and purchase history
Actively generate business through appointments, virtual consultations, events, networking and creative clienteling initiatives
Strengthen client loyalty by maintaining regular communication and creating memorable experiences both in and outside the store environment
Collaborate with the wider store team to achieve commercial goals while championing exceptional service and brand standards

Requirements

What you’ll need

Proven ability to develop long-term client relationships within luxury retail environment
Confidence using CRM tools and client data to drive engagement, retention and sales performance
Strong commercial awareness with a proactive approach to identifying and creating business opportunities
Excellent communication and interpersonal skills, with the ability to build trust and credibility with a diverse client base
Passion for luxury fashion, styling and delivering highly personalised client experiences
Self-motivated, organised and comfortable working in an environment where success is driven by proactive client development rather than relying on store traffic