Assets Protection Project Analyst – Technology & Equipment

Burlington Helping Burlington

. Act as the local point of contact for Burlington business partners, third-party vendors, and incident escalation .

Posted 10/16/2026full-timeRemote • United StatesJuniorMid-Level💰 $50,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Project Management and Retail Technology, with a strong focus on Asset Protection Technology and Supply Chain Development. Capable of troubleshooting system issues, managing multiple responsibilities, and collaborating effectively with diverse teams.

Highest-signal resume keywords

Project Management ExperienceRetail Technology ExperienceAsset Protection Technology KnowledgeTechnical Drawing ReviewTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementTroubleshootingTechnical Drawing ReviewOperational Improvement AnalysisIncident Management

Soft Skills

CollaborationCommunicationProblem-SolvingOwnership

Tools & Technologies

Hardware SupportSoftware SupportDocumentation Management

Industry Keywords

Retail EnvironmentAsset ProtectionSupply Chain DevelopmentIncident EscalationBudget Management

About the role

Key responsibilities & impact

Act as the local point of contact for Burlington business partners, third-party vendors, and incident escalation
Support the broader IT Field Service team
Review technical drawings and develop action plans
Manage projects including new building openings, relocations, special projects, and building closures
Support incident resolution and create and manage escalation procedures
Ensure service levels are met
Troubleshoot issues and system problems through successful resolution
Identify and implement technology to improve productivity, reduce costs, and improve the associate experience
Ensure coverage for incident management, Asset Protection project work, and business initiatives
Coordinate plans and schedules between field and corporate partners
Support newly deployed hardware and software
Analyze user and corporate requests to identify operational improvement opportunities
Create, maintain, and provide procedural documentation
Communicate issues, problems, and events transparently
Provide reports, project updates, and communication logs to the AP Technology Manager
Drive lasting solutions and identify root causes
Coordinate and perform validations for modified or new systems
Retain ownership of issues unresolved remotely and communicate status to customers
Work with managers and vendors to capture and reimburse project invoices
Manage and measure budget expenditures against project budgets

Requirements

What you’ll need

Bachelor's degree in computer science or appropriate related field preferred
2-5 years' work experience in a related retail environment
Project Management experience
Retail technology experience
Strong knowledge of Asset Protection Technology and Supply Chain Development within a retail environment
Ability to review technical drawings and develop action plans
Ability to troubleshoot issues and system problems independently
Ability to manage multiple responsibilities in a fast-paced environment
Ability to collaborate with technical and non-technical teams
Ability to travel 20% or as needed to East and West Coast Distribution Centers and Corporate Buildings

Benefits

Comp & perks

Competitive wages
Flexible hours
Associate discount
Medical, dental and vision coverage
Life and disability insurance
Paid time off
Paid holidays
401(k) plan
Training and development opportunities
Workplace diversity