Burlington Helping Burlington

Manager

• Develop, teach, and lead implementation of asset protection, shortage control, and safety programs across all district stores
• Train, mentor, and collaborate with store management and shortage control associates
• Drive improvements in inventory management and loss prevention
• Ensure the safety and security of customers, associates, merchandise, and physical structures
• Manage asset protection incident investigations through successful conclusion
• Foster cross-functional partnerships with district, regional, and store management, human resources, legal, operations, and inventory control teams
• Audit financial, merchandising, and operations divisions and provide actionable analysis and follow-up recommendations
• Provide strategic direction and leadership for asset protection programs
• Oversee shortage control staffing, payroll, and expenses across district stores
• Conduct and manage internal and external investigations, interviews, apprehension programs, audits, shortage reduction programs, and system controls
• Monitor and maintain physical security systems including CCTV, burglar and fire alarms, electronic article surveillance, and emergency systems
• Build relationships with law enforcement and legal professionals on criminal and civil matters

District Asset Protection Manager

Software Engineer

• Support and monitor daily EDI production processing and resolve transaction-related issues
• Develop, maintain, and troubleshoot EDI maps, trading partner configurations, and transaction flows
• Support EDI transactions including 850, 856, 810, 997, 824, 852, 860, 204, 211, and 214
• Investigate and resolve failed, rejected, delayed, or duplicate EDI transmissions
• Review vendor issues with EDI specialists and provide technical resolution
• Maintain trading partner setup, Comm IDs, qualifiers, cross references, routing, and related configurations
• Support Burlington’s EDI Gateway, traditional EDI, AS2, VAN, and related integration processes
• Assist with EDI platform upgrades, migrations, testing, and validation
• Partner with infrastructure and application teams on server, connectivity, file transfer, and system availability issues
• Create and maintain technical documentation, support notes, and knowledge transfer materials
• Participate in production support rotation or after-hours support as required
• Ensure EDI changes are tested, documented, and implemented according to change management processes

EDI Developer

Analyst

• Research and analyze vendor performance metrics
• Identify root causes of recurring compliance issues
• Prepare presentations for vendor onsite visits
• Facilitate problem-solving discussions
• Research shortage deductions and recommend repayment actions
• Facilitate merchants’ business decisions on open balances
• Review vendor scorecards and analyze performance data
• Prepare presentation materials for vendor meetings
• Process buyer expedite and exemption requests
• Engage vendors through email, video calls, and onsite visits
• Discuss vendor compliance issues with buyers and advise on potential solutions
• Present vendor overviews to senior merchants and MO leadership
• Maintain deliverable quality, accuracy, and deadlines
• Improve processes and support team goals

Vendor Performance Analyst

Payroll

• Manage the organization’s payroll function
• Ensure timely and accurate pay for all associates
• Manage payroll reporting throughout the business
• Configure and maintain payroll systems
• Manage Analysts and Specialists
• Contribute to payroll policies and procedures
• Ensure payroll workstreams are optimal and efficient
• Oversee data collection, payroll calculation, system uploads, paycheck issuance, and electronic transfers
• Manage payroll research, analysis, troubleshooting, systems administration, and internal/external questions
• Select and hire team members, allocate work, train and develop staff, and recommend personnel actions and compensation
• Lead, motivate, and evaluate direct reports; set team and individual goals and objectives
• Ensure integrity, confidentiality, legislative compliance, internal reporting compliance, and SOX compliance for payroll processes
• Audit payroll results
• Partner with other departments and external vendors
• Ensure analysis and reports highlight actionable findings

Payroll Systems Manager

Associate

• Provide centralized operational and administrative support across Burlington’s Culture & Community Impact organization
• Coordinate workflows, maintain visibility to priorities and deadlines, facilitate cross-functional processes, and support administrative execution of enterprise programs
• Coordinate departmental communications, project administration, operational processes, and enterprise meetings
• Serve as the primary coordination point between Culture & Community Impact and Internal Communications
• Facilitate communication intake, routing, approvals, publishing schedules, and execution timelines
• Manage communication request workflows and department communication calendars
• Maintain project trackers, milestone schedules, operating calendars, status reports, action-item logs, resource libraries, templates, procedures, and documentation repositories
• Track project status, dependencies, risks, and stakeholder commitments and provide updates to department leaders
• Support annual planning cycles, business reviews, planning sessions, leadership meetings, and departmental operating reviews
• Process invoices, purchase orders, vendor payments, reimbursement requests, procurement activities, vendor onboarding, budgets, forecasting, and reconciliation/reporting activities
• Coordinate shipping, supply ordering, inventory management, material distribution, vendor relationships, contracts, and implementation activities
• Schedule and coordinate enterprise-facing meetings, workshops, planning sessions, leadership forums, and culture-related meetings
• Coordinate room reservations, attendee communications, registration, catering, meeting materials, and technology requirements
• Support logistics for associate engagement, community impact, recognition, culture, and enterprise events
• Assist with onsite setup, supply management, and post-event administrative follow-up
• Manage Associate Assistance Fund employee verification requests and supporting documentation
• Support Tuition Assistance program administration, including invoice collection, processing coordination, tracking, and record management
• Maintain program documentation and support compliance, audit, and retention requirements

Associate Engagement and Experience Coordinator

Architect

• Support the Architecture team across new store and relocation programs, with primary responsibility for façade design
• Collaborate with internal and external partners to understand project goals, requirements, and budgets
• Evaluate site conditions, zoning regulations, environmental factors, and other relevant considerations
• Prepare and submit building permit documentation
• Coordinate with local authorities to ensure regulatory compliance and address revisions or issues
• Maintain communication throughout design and construction phases
• Produce architectural renderings of façade elevations using digital tools
• Produce façade exhibits aligned with the Burlington Brand
• Solve design issues and produce façade renderings and finish documentation for each store site
• Apply signage codes, landlord guidelines, and municipal requirements
• Review blueprints and specifications to inform façade and signage design
• Research architectural materials and recommend options supporting performance and cost targets
• Travel to sites to record conditions, materials, and dimensions for execution documentation
• Manage multiple projects against real estate and legal timelines
• Interact with city planning departments, brokers, and landlord contacts
• Document processes into department training guides
• Run Lucernex reports and identify store locations requiring landlord follow-up
• Track and communicate project milestones
• Organize and file site documentation in Lucernex and department folders
• Review architecture scope requests, assign projects, and follow up
• Input project documentation into Lucernex
• Collaborate with Store Planning, Design & Architecture to meet schedules, budgets, and quality standards
• Participate in project and department meetings
• Provide customer service to internal and external partners
• Provide overall team project support
• Lead, coach, and develop direct reports
• Establish priorities, allocate workload, and monitor performance
• Foster a collaborative, inclusive, high-performing team environment
• Mentor team members in project management, design execution, stakeholder communication, and problem-solving
• Build partner relationships, resolve conflicts, and drive alignment for store openings and business objectives

Manager, Architecture – Facades & Branding

Operations

• Lead the Customer Service and Cashier teams, driving compliance with company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures
• Guide Customer Service Supervisors to meet customer service expectations and ensure smooth customer flow at registers
• Manage execution of operations and receiving SOPs
• Lead the receiving process, including transfers, debits, damages, and chargebacks, while maintaining inventory accuracy
• Act as Manager on Duty and drive store results
• Support the Store Manager with staffing, sourcing, interviewing, training, and succession planning
• Assist with other store operations areas as needed
• Communicate with District and Regional Management teams
• Coach, train, and develop Cashiers, Customer Service Supervisors, Receiving team members, and Receiving Supervisors

Operations Service Manager

Supply Chain

• Support the financial needs of the organization regarding reporting, accruals, and budgeting/forecasting
• Prepare monthly accruals and report on expense and capital spending
• Explain variances from plan and forecast
• Maintain and improve forecasting and variance-analysis models
• Support development of the annual financial plan
• Provide analytical and financial support to the Supply Chain Finance team
• Administer and review payment of invoices by third-party vendors
• Prepare or support variance reports and forecasts
• Support annual budgets for logistics accounts, including transportation and DC operational expenses
• Prepare or support analysis and reporting for performance measures and variances
• Update datasets and models during the weekly forecast cycle
• Provide analysis to constituents throughout the supply chain

Business Analyst – Supply Chain

• Lead the design, planning, and implementation of technology solutions for new and existing Burlington stores
• Partner with field leaders, corporate teams, internal stakeholders, and external vendors to define requirements and uphold performance standards
• Lead and validate standards for Asset Protection equipment and technology, including CCTV, alarms, EAS, and physical security projects
• Ensure project scope, expectations, schedules, budgets, and deliverables align with the Asset Protection Equipment strategy
• Host project kick-off calls and post-project recap sessions
• Establish feedback loops for process improvement
• Communicate project expectations, timelines, deliverables, and professionalism to vendors and contractors
• Review work product through photo validation, virtual tours, and similar mechanisms
• Own and steward project budgets, including the bid process, CERs, and purchase order agreements
• Oversee the Asset Protection Department installation and upgrade schedule
• Prioritize and lead special projects involving equipment maintenance, repairs, and new installations
• Travel to sites and projects to review scopes, completed work, and future enhancements
• Contribute to the Asset Protection Equipment and Technology strategic roadmap

Manager, Asset Protection Equipment – Technology

Director

• Define and execute the enterprise End User Services strategy and roadmap
• Own the End User Experience improvement agenda and drive measurable improvements
• Lead adoption and change enablement for modern workplace tools, endpoint services, and support model changes
• Partner with corporate, store, distribution center, and field leadership
• Lead enterprise L1/L2 Service Desk, Desktop Support, and Field Support operations
• Define standardized support models, intake channels, escalation paths, service expectations, and operating procedures
• Ensure support coverage for onsite, remote, hybrid, mobile, and executive users
• Own staffing, shift coverage, on-call models, escalation rotations, workload balancing, and labor utilization
• Lead the Executive/VIP support model and prioritize urgent leadership and business-critical issues
• Oversee endpoint and device lifecycle management from forecasting and procurement through deployment, refresh, break/fix, inventory, and retirement
• Oversee endpoint management and modern workplace platforms including Intune, AirWatch, SCCM, MDM, patching, and configuration compliance
• Provide leadership for Microsoft 365, Teams, collaboration tools, conferencing systems, meeting room technologies, and productivity platforms
• Define, track, and report End User Services KPIs and SLAs
• Lead service trend analysis, root-cause analysis, and repeat-incident reduction
• Own governance for SOPs, runbooks, knowledge quality, self-service content, and support process compliance
• Own operational and capital planning for workforce, endpoint refresh, tooling, vendor spend, and service improvements
• Lead vendor and managed service provider governance
• Partner with IT Operations, Infrastructure, Security, and Applications teams during major incidents
• Drive automation, self-service, knowledge management, and continuous improvement
• Provide executive-level reporting, operational briefings, and service performance insights
• Build and develop high-performing leaders and teams through coaching, performance management, succession planning, and talent development
• Ensure technology readiness for peak business periods, major store initiatives, and critical operational events

Director, End User Support Services

• Partner with the Fashion Director to shape seasonal trend direction, product strategy, and brand alignment
• Lead trend monitoring by analyzing fashion, consumer, and cultural insights
• Synthesize findings into actionable recommendations for merchant strategies
• Present seasonal direction and insights to cross-functional partners and leadership
• Influence seasonal assortment strategies with merchants
• Recommend and validate key styles, colors, and silhouettes through data insights and market testing
• Anticipate emerging opportunities and provide direction to maximize business results
• Drive execution of fashion direction through seasonal forecast decks, trend alerts, and strategic guidance
• Ensure brand consistency and elevate product storytelling across marketing and merchandising channels
• Deliver presentations influencing senior leaders and cross-divisional teams
• Coordinate with marketing, planning, store operations, and other functions for cohesive implementation
• Represent the Fashion office in strategic meetings and projects
• Mentor and coach junior staff
• Partner with the Fashion Director on cross-divisional initiatives and long-range planning

Fashion Director – Assistant

• Perform monthly close, workpapers and analysis for financial accounting
• Prepare journal entries and accrual calculations
• Develop schedules and reports for variance analysis
• Investigate variances and analyze drivers
• Identify errors and trends in accounting data to improve accuracy, timeliness and data flow
• Partner with FP&A to determine plan and forecast calculations
• Analyze and review forecast-to-actual results at the consolidated level
• Prepare summarized variance explanations
• Reconcile third-party tax reports with payroll tax summary reports
• Support monthly, quarterly and year-end reporting, including W-2 distribution
• Maintain documentation of payroll elections, exemptions and reciprocity rules
• Create and monitor pre- and post-payroll reports for internal and external review
• Format files for consistency and audit daily reports
• Provide findings to management
• Create and maintain supporting databases
• Assist the Senior Accountant with internal and external audit requests
• Assist with routine and ad hoc reporting and administrative tasks

Staff Accountant I – Payroll

Financial Planning and Analysis

• Provide daily and monthly financial and operational analytical support for accounting operations related to the Inventory Control Department
• Liaise with operational and corporate departments
• Support monthly close, forecasting, reporting, business objectives, strategic goals, and initiatives
• Maintain stock ledger and inventory data accuracy and related controls
• Perform merchandise inventory valuation, gross margin, and cost analysis
• Assist Loss Prevention and Store Operations with physical inventories across distribution centers and stores
• Coordinate with internal and external auditors for periodic reviews and SOX compliance
• Support corporate, store, and distribution center inventory flows and initiatives
• Prepare client assistance deliverables for quarterly and annual financial statement audits and special projects
• Develop and maintain relationships with business units and corporate stakeholders
• Identify process efficiencies and improvements
• Create value-added KPI and monthly reporting metrics
• Perform inventory valuation, margin analysis, general ledger reconciliation, and recording of inventory transfers and receipts
• Ensure accuracy and completeness of inventory transactions for stores, distribution centers, and fulfillment operations
• Assist with physical inventory reconciliations, analysis, execution, timing, and reporting
• Provide shrink reporting
• Ensure compliance with existing policies and develop/document new stock ledger maintenance and control procedures
• Partner with Corporate Finance to align policies with internal accounting practices and GAAP
• Work with auditors to satisfy audit review requirements and Sarbanes-Oxley compliance

Senior Financial Analyst I – Inventory Control Finance

• Provide end-to-end financial support for major Facilities capital initiatives, including the Downsize/Remodel Program and Distribution Center Construction Program
• Partner with Facilities, Construction, Supply Chain, Procurement, and Finance on capital planning, forecasting, and financial controls
• Lead detailed financial analysis, budgeting, forecasting, and project closeout activities
• Serve as the primary finance partner for assigned Facilities capital programs
• Lead monthly and quarterly capital forecasts
• Prepare and present variance analysis, trend insights, and executive-level summaries
• Maintain accurate capital financials, including accruals, general ledger coding, and internal controls
• Own financial support for the Downsize/Remodel Program
• Develop and own standardized forecast processes and consolidate project and program forecasts
• Conduct project audits and financial closeout
• Provide financial oversight for Distribution Center construction projects from planning through completion
• Track capital budgets, total project costs, commitments, and forecasted spend
• Coordinate with vendors and project teams on draw schedules, payments, and accruals
• Incorporate construction schedules, vendor commitments, and risk factors into forecasts
• Partner with Supply Chain on each project's financial and operational view
• Perform ROI and financial analysis for alternative Distribution Center build options
• Complete special projects assigned by the SVP/VP and Director of Facilities