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Associate Engagement and Experience Coordinator
Burlington Helping Burlington. Provide centralized operational and administrative support across Burlington’s Culture & Community Impact organization .
About the role
Key responsibilities & impact- Provide centralized operational and administrative support across Burlington’s Culture & Community Impact organization
- Coordinate workflows, maintain visibility to priorities and deadlines, facilitate cross-functional processes, and support administrative execution of enterprise programs
- Coordinate departmental communications, project administration, operational processes, and enterprise meetings
- Serve as the primary coordination point between Culture & Community Impact and Internal Communications
- Facilitate communication intake, routing, approvals, publishing schedules, and execution timelines
- Manage communication request workflows and department communication calendars
- Maintain project trackers, milestone schedules, operating calendars, status reports, action-item logs, resource libraries, templates, procedures, and documentation repositories
- Track project status, dependencies, risks, and stakeholder commitments and provide updates to department leaders
- Support annual planning cycles, business reviews, planning sessions, leadership meetings, and departmental operating reviews
- Process invoices, purchase orders, vendor payments, reimbursement requests, procurement activities, vendor onboarding, budgets, forecasting, and reconciliation/reporting activities
- Coordinate shipping, supply ordering, inventory management, material distribution, vendor relationships, contracts, and implementation activities
- Schedule and coordinate enterprise-facing meetings, workshops, planning sessions, leadership forums, and culture-related meetings
- Coordinate room reservations, attendee communications, registration, catering, meeting materials, and technology requirements
- Support logistics for associate engagement, community impact, recognition, culture, and enterprise events
- Assist with onsite setup, supply management, and post-event administrative follow-up
- Manage Associate Assistance Fund employee verification requests and supporting documentation
- Support Tuition Assistance program administration, including invoice collection, processing coordination, tracking, and record management
- Maintain program documentation and support compliance, audit, and retention requirements
Requirements
What you’ll need- Associate degree or equivalent combination of education and experience
- 3-5 years of experience in project coordination, program administration, communications, human resources, operations, events, or related functions
- Experience supporting multiple leaders, projects, or enterprise initiatives simultaneously
- Experience managing workflows, approvals, calendars, project trackers, and reporting tools
- Experience coordinating meetings, communications, and stakeholder deliverables
- Strong project coordination and organizational skills
- Exceptional attention to detail and follow-through
- Strong written and verbal communication skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong relationship-building and stakeholder management skills
- Ability to identify risks, dependencies, scheduling conflicts, and process gaps
- Ability to influence progress and accountability without direct authority
- High level of professionalism, customer focus, and confidentiality
- Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams
- Experience with SharePoint, Smartsheet, Workday, Power BI, Microsoft Planner, or similar collaboration and project management tools preferred
- This is a hybrid position requiring travel to Burlington Corporate Headquarters
- Based in U.S. Eastern Time Zone, ideally NJ/PA/NY based
- Ability to sit, stand, and move throughout corporate facilities for extended periods
- Ability to lift and transport boxes, supplies, event materials, and merchandise weighing up to 40 pounds
- Ability to work occasional evenings or extended hours in support of department meetings, events, and enterprise initiatives
Benefits
Comp & perks- Competitive wages
- Flexible hours
- Associate discount
- Medical, dental and vision coverage
- Life and disability insurance
- Paid time off
- Paid holidays
- 401(k) plan
- Training and development opportunities
- Equal opportunity employer committed to workplace diversity