Director of IT Quality Assurance

Burlington Helping Burlington

. Lead and evolve Burlington’s centralized QA/QE function across a multi-domain retail technology landscape .

Posted 10/20/2026full-timeUnited StatesLead💰 $135,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading enterprise-scale QA/QE functions, establishing QA standards, and implementing automation-first practices within a retail technology landscape. Proficient in stakeholder management, executive communication, and delivering measurable quality outcomes.

Highest-signal resume keywords

Enterprise QA Strategy DevelopmentAutomation-First PracticesAgile, Scrum, SAFe MethodologiesQA Tooling and Automation PlatformsRetail Technology Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality EngineeringTest ManagementDefect ManagementRelease ManagementCapacity ForecastingCI/CD IntegrationPerformance TestingAPI TestingQuality GatesTraceability

Soft Skills

Executive CommunicationStakeholder ManagementCoachingAnalytical ReportingContinuous Improvement

Tools & Technologies

JiraXrayAzure DevOpsSeleniumPlaywright

Industry Keywords

Retail TechnologyPOS SystemsMerchandisingSupply ChainInventory ManagementLoyalty ProgramsOmnichannelCorporate SystemsCloud IntegrationData Testing

Tech Stack

Tools & technologies

AzureCloudSDLCSelenium

About the role

Key responsibilities & impact

Lead and evolve Burlington’s centralized QA/QE function across a multi-domain retail technology landscape
Define and execute the enterprise QA/QE strategy
Lead transformation toward modern quality engineering, automation-first practices, and measurable delivery outcomes
Establish enterprise QA standards, policies, methodologies, quality gates, test strategies, tooling governance, metrics, compliance alignment, and reporting practices
Own QA demand intake and prioritization
Partner with PMO, Product, Engineering, and Business stakeholders to forecast capacity, coordinate staffing, oversee execution, and manage delivery risks
Ensure consistent quality execution, automation adoption, CI/CD integration, integrated testing, and release readiness
Manage external QA/QE partner relationships, performance expectations, service metrics, financial oversight, executive reporting, and strategic stakeholder alignment
Oversee centralized QA leadership and governance for enterprise automation and release quality
Own QA demand management from intake through delivery completion

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field required
10+ years of progressive QA, Quality Engineering, or technology delivery leadership experience
5+ years leading enterprise-scale QA organizations within retail or consumer-focused environments
Deep understanding of modern QA, Quality Engineering, Agile, Scrum, SAFe, DevOps, SDLC, and release management practices
Experience establishing enterprise QA standards, test strategies, quality gates, defect management, traceability, test management, and release readiness processes
Knowledge of QA tooling and automation platforms such as Jira, Xray, Azure DevOps, Selenium, Playwright, API testing tools, performance testing tools, and CI/CD quality integration
Strong retail technology knowledge across POS, merchandising, supply chain, inventory, loyalty, omnichannel, corporate systems, cloud, API, data, and integration testing strategies
Executive communication, stakeholder management, vendor/SI partnership management, financial oversight, organizational design, coaching, analytical reporting, and continuous improvement capabilities
Must be legally authorized to work in the United States without sponsorship by the company

Benefits

Comp & perks

Competitive wages
Flexible hours
Associate discount
Medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Paid time off
Paid holidays
401(k) plan
Training and development opportunities