Merchandising Operations Associate

Burlington Helping Burlington

. Provide operational support to the merchandising organization .

Posted 10/9/2026full-timeUnited StatesJuniorMid-Level💰 $65,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in merchandising operations, including order management, process optimization, and cross-functional collaboration. Proficient in data analysis and developing training materials to enhance operational efficiency and support merchandising objectives.

Highest-signal resume keywords

Merchandising OperationsData AnalysisOrder ManagementStrong Communication SkillsMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOrder ManagementProcess OptimizationSOP DevelopmentTraining DevelopmentMerchandise SystemsConflict ResolutionTime ManagementDetail OrientationMulti-tasking

Soft Skills

Strong Communication SkillsProblem ResolutionAdaptabilityRelationship BuildingCollaboration

Tools & Technologies

Microsoft Excel

Industry Keywords

MerchandisingOff-price RetailSupply ChainDistribution CenterOperational Support

About the role

Key responsibilities & impact

Provide operational support to the merchandising organization
Collaborate with merchants to streamline processes and support order management
Resolve day-to-day operational and order challenges
Ensure execution aligns with business objectives
Act as a central liaison across cross-functional teams
Partner with Distribution Centers, Supply Chain, vendors, buyers, planners, and merchandising operations teams
Generate ideas, insights, and solutions to streamline merchant processes
Build business knowledge and serve as subject matter expert for assigned merchant categories
Identify, quantify, and track business benefits of proposed solutions
Analyze data to identify opportunities and recommend execution actions
Influence order-writing decisions and minimize distribution center processing time and handling costs
Develop strong relationships with merchant partners and cross-functional teams
Resolve challenges and drive consensus through change management
Develop SOPs and deliver order-writing best practices
Develop training curricula and materials for onboarding, refreshers, and new process launches
Deliver training and serve as the first point of contact for merchandising operations questions
Facilitate communication to develop efficient order-management solutions
Serve as primary contact for merchant operational and order-writing questions
Drive product flow initiatives to maximize profit by reducing processing cost and time
Support onboarding and development of Assistant Buyers

Requirements

What you’ll need

Bachelor’s degree or a combination of education and experience
2-3 years of experience in merchandising required
Off-price retail experience preferred
Experience with merchandise systems preferred
Strong written and verbal communication skills
Strong analytical skills
Excellent organization skills and detail-orientation
Ability to multi-task, prioritize and manage time
Ability to manage through conflict and problem resolution
Strong computer skills with thorough knowledge of Microsoft Excel
Ability to identify and apply systems solutions to business problems
Ability to work independently
Ability to adapt to changes
Periodic travel including market, vendors, corporate offices, and distribution center locations

Benefits

Comp & perks

Competitive wages
Flexible hours
Associate discount
Medical, dental and vision coverage
Life and disability insurance
Paid time off
Paid holidays
401(k) plan
Training and development opportunities
Workplace diversity commitment