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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coaching and mentoring teams while effectively managing shipping and routing processes. Proficient in performance evaluation, process improvement, and maintaining communication across various stakeholders in the supply chain.
Highest-signal resume keywords
Team LeadershipPerformance EvaluationSupply Chain ManagementProcess ImprovementMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shipping ProcessesRouting Guide ApplicationKPI EvaluationPurchase Order TrackingTeam Reporting Creation
Soft Skills
Communication SkillsCritical ThinkingProblem-SolvingOrganization SkillsCollaboration
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
Retail ExperienceLogistics ExperienceSupply Chain ExperienceVendor ManagementTeam Development
About the role
Key responsibilities & impact- Coach and mentor a team of direct reports
- Provide continual training and development opportunities
- Evaluate team member performance against company standards
- Support the team with shipping-related issues
- Communicate and report for a designated area of business
- Manage interactions with merchant teams, merchandising operations, supply chain partners, vendors, and carriers
- Serve as Subject Matter Expert on shipping and routing
- Ensure accountability and evaluate analyst workload against established KPIs
- Aid tracking and research of purchase order movement from creation to receipt
- Apply Burlington’s routing guide, vendor manuals, and shipping processes
- Oversee creation of team reporting
- Update departmental SOPs
- Conduct monthly buyer check-ins and shadow vendor meetings
- Maintain communication with the Manager on work issues, process improvements, and workload balancing
- Facilitate monthly growth and development conversations
- Create and implement team engagement exercises and processes
- Make process improvement recommendations and implement vetted solutions
- Publish accurate weekly reports
- Analyze team performance, coaching opportunities, metric attainment, and performance improvement
Requirements
What you’ll need- 2-4 years of Retail, Logistics and/or Supply Chain related experience
- 2-4 years of Supervisor / Team Lead preferred
- Knowledge of Microsoft Office including Excel, Word and PowerPoint
- Ability to lead, train, and mentor employees individually and as a team
- Great written and verbal communication skills
- Quick critical thinking and problem-solving abilities
- Organization and time management skills
- Good collaboration and teamwork abilities
- Great goal-setting skills
- Ability to work in a fast-paced environment
- Understanding of the supply chain, including common obstacles and effective solutions
- Occasional travel including trips to New York and Los Angeles buying offices as well as local DCs and stores
Benefits
Comp & perks- Competitive wages
- Flexible hours
- Associate discount
- Medical, dental and vision coverage
- Life and disability insurance
- Paid time off
- Paid holidays
- 401(k) plan
- Training and development opportunities
- Workplace diversity