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Burnett Therapeutic Services

ABA Scheduler

Burnett Therapeutic Services

. Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs .

Posted 10/27/2026full-timeNapa • California • United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling operations and clinic management, with a strong focus on communication, organization, and problem-solving in a healthcare environment. Proficient in utilizing scheduling tools and maintaining accurate records while fostering a collaborative team culture.

Highest-signal resume keywords
Scheduling Operations ExperienceGoogle Workspace ProficiencyStrong Communication SkillsTime Management SkillsProblem-Solving Under Pressure

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Scheduling OperationsClinic OperationsRecord KeepingMulti-TaskingDecision-MakingClient ManagementStaff CoordinationAvailability TrackingCancellations ManagementRecruitment Experience
Soft Skills
Verbal CommunicationWritten CommunicationApproachabilityReliabilityTeam Collaboration
Tools & Technologies
Google WorkspaceMicrosoft Excel
Industry Keywords
ABAAutism ServicesHealthcareMental Health Agency

About the role

Key responsibilities & impact
  • Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs
  • Schedule assessments in-clinic
  • Communicate with parents, technicians, clinical supervisors, and internal departments
  • Identify and implement scheduling strategies or tools to streamline operations
  • Collaborate with recruitment and onboarding teams to match new hires with upcoming client sessions
  • Coordinate overlaps, training schedules, and permanent caseloads among clients, BCBAs, supervisors, and staff
  • Notify staff and families of updated schedules and reroutes
  • Track and manage client and technician availability
  • Handle last-minute changes and provide immediate solutions with minimal disruption to services
  • Assist with staff interviews or operations projects as needed
  • Monitor session cancellations and follow company policies on make-ups and documentation
  • Maintain accurate records and systems related to schedules and availability
  • Attend internal meetings and trainings
  • Represent Burnett Therapeutic Services with professionalism and warmth

Requirements

What you’ll need
  • Minimum of 2 years experience in scheduling or clinic operations, preferably within ABA, autism services, or healthcare
  • Excellent verbal and written communication skills; strong phone and email etiquette
  • Friendly, approachable, and comfortable speaking directly with parents and staff
  • Strong time management and multi-tasking skills; able to manage overlapping needs and reroute multiple staff simultaneously
  • Strong problem-solving and decision-making skills under pressure
  • Proficiency with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Excel
  • Highly organized, reliable, and detail-oriented
  • High school diploma or equivalent (required)
  • Willingness to learn, grow, and contribute to a team-oriented culture
  • Prior experience recruiting in an ABA/mental health agency or healthcare setting (preferred)
  • Ability to work 9:00 am to 5:30 pm PST and during after-hours when needed
  • Must be able to work in the Pacific time zone

Benefits

Comp & perks
  • Shadowing opportunities and hands-on mentorship to build confidence
  • Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
  • Medical, dental, and vision insurance (for employees working 30+ hrs/week)
  • 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months
  • Aflac supplemental insurance options (for employees working 30+ hrs/week)
  • LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
  • LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
  • Tuition and scholarship discounts with partner universities
  • Mentorship, training, and growth opportunities