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Medical Billing, AR and Contracts Specialist
Burnett Therapeutic Services. Own and manage daily, weekly, and monthly billing and accounts receivable operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and accounts receivable management, with a strong focus on compliance, data integrity, and process improvement. Proficient in utilizing billing systems and EHRs to enhance operational efficiency and maintain accurate financial records.
Highest-signal resume keywords
Medical Billing ExperienceAccounts Receivable ManagementExcel ProficiencyNPA and SimplePractice ExperienceAnalytical Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingAccounts ReceivableData AnalysisCharge ValidationClaim Denial ResolutionPayment ReconciliationBilling Workflow ManagementStandard Operating Procedures DevelopmentContract NegotiationRegulatory Compliance
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving SkillsConfidentiality ManagementStakeholder Management
Tools & Technologies
NPASimplePracticeMicrosoft OfficeGoogle WorkspaceEHR Systems
Industry Keywords
Behavioral HealthPayer ComplianceSingle Case AgreementsBilling AuditsCo-Pay and Co-Insurance Billing
About the role
Key responsibilities & impact- Own and manage daily, weekly, and monthly billing and accounts receivable operations
- Oversee full-cycle billing for all payers
- Submit claims, post payments, reconcile accounts, and update tracking sheets
- Review accounts receivable and follow up on outstanding balances
- Analyze and resolve claim denials, rejections, and underpayments
- Perform charge validation, corrections, and data integrity checks
- Maintain hours, payment, revenue, accounts receivable, and payer performance reports
- Contact funders to establish and manage Single Case Agreements
- Explore and pursue new contracting opportunities with potential funders
- Build and maintain professional relationships with funder representatives
- Prepare and support insurance, internal, FSO, and charge validation audits
- Ensure compliance with payer, contractual, organizational, and regulatory requirements
- Lead discharge process review and billing closure
- Maintain billing workflows across NPA and SimplePractice
- Support appointment verification, billing readiness, and system troubleshooting
- Identify workflow inefficiencies and implement process improvements
- Develop and refine standard operating procedures for billing and accounts receivable
- Partner with Clinical, Contract Fulfillment, Accounting, Administration, and Operations teams
- Support co-pay and co-insurance billing, client billing inquiries, payment plans, and billing education
- Handle escalated client and payer billing inquiries professionally and confidentially
Requirements
What you’ll need- High school diploma or GED required; Associate’s or Bachelor’s degree preferred
- 3+ years of experience in medical billing or accounts receivable
- Experience in an ABA or behavioral health setting strongly preferred
- Reliable internet, personal work computer, and a professional remote work environment
- Ability to work 9:00 am–5:30 pm Pacific Time, with flexibility to work evenings during peak periods
- Ability to work consistently within the Pacific Time Zone
- Strong proficiency in Excel, including formulas, pivot tables, data analysis, and tracking
- Experience with billing systems and EHRs, including NPA, SimplePractice, or similar
- Proficiency in Microsoft Office and Google Workspace
- Strong organizational, analytical, and problem-solving skills
- Excellent written and verbal communication skills
- Ability to handle sensitive and confidential information with discretion
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
Benefits
Comp & perks- 6 paid holidays after one year of employment
- Accrued sick time
- Shadowing opportunities and hands-on mentorship
- Medical, dental, and vision insurance for employees working 30+ hrs/week
- 401(k) retirement plan for those who have accrued 1000 hours of service within 12 months
- Aflac supplemental insurance options for employees working 30+ hrs/week
- LifeCare Employee Assistance Program with free confidential counseling, referrals, and wellness resources
- LifeMart Employee Discount Program
- Tuition and scholarship discounts with partner universities
- Long-term career, training, and growth opportunities