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Senior Systems Engineer
Business Wire. Own the technical direction, lifecycle management, and operational health of Windows infrastructure platforms .
Tech Stack
Tools & technologiesAWSCloudDNSEC2SplunkVMware
About the role
Key responsibilities & impact- Own the technical direction, lifecycle management, and operational health of Windows infrastructure platforms
- Establish standards, configuration baselines, and operational practices across infrastructure services
- Lead infrastructure modernization initiatives across Windows, VMware, AWS, identity platforms, and endpoint management systems
- Evaluate new technologies and recommend improvements that increase reliability, security, scalability, and operational efficiency
- Serve as the senior escalation point for complex infrastructure incidents and operational issues
- Lead major incident response efforts and coordinate cross-functional technical teams during business-impacting outages
- Drive root cause analysis and ensure permanent corrective actions are implemented
- Design, administer, and optimize Windows Server environments and hybrid identity services
- Manage Active Directory, Entra ID, Group Policy, identity synchronization, and authentication services
- Maintain and support VMware vSphere, ESXi hosts, vCenter, and associated infrastructure components
- Administer and support AWS infrastructure services, including EC2, IAM, networking, monitoring, and storage services
- Troubleshoot DNS, DHCP, load balancing, certificate services, and core infrastructure dependencies
- Lead audit remediation efforts, access reviews, evidence collection, and infrastructure control improvements
- Partner with Information Security to improve vulnerability management, identity governance, and infrastructure security controls
- Design and implement automation solutions using PowerShell, Infrastructure as Code, APIs, and cloud-native tooling
- Eliminate manual processes through automation, orchestration, and workflow improvements
- Develop repeatable deployment, maintenance, patching, and compliance standards
- Maintain infrastructure documentation, architecture diagrams, standards, and operational runbooks
- Mentor engineers, administrators, and Service Desk personnel through technical leadership and knowledge transfer
- Collaborate across Infrastructure, Security, Service Desk, DBA, Applications, and vendor teams to improve operational maturity and service reliability
Requirements
What you’ll need- 8+ years supporting enterprise infrastructure environments as a Systems Engineer, Infrastructure Engineer, or senior technical resource
- Deep expertise with Windows Server, Active Directory, Entra ID, Group Policy, and hybrid identity environments
- Advanced VMware vSphere, ESXi, and vCenter administration and troubleshooting skills
- Strong AWS infrastructure experience including EC2, IAM, networking, and cloud operations
- Experience leading infrastructure projects from design through implementation
- Experience serving as a senior escalation point during business-critical incidents and outages
- Strong PowerShell automation and scripting capabilities
- Experience with vulnerability remediation, patch management, and infrastructure lifecycle management
- Experience performing audit remediation, access reviews, compliance documentation, and regulatory support activities
- Strong knowledge of DNS, DHCP, networking fundamentals, and infrastructure troubleshooting
- Experience with Infrastructure as Code, automation frameworks, or configuration-management practices
- Ability to evaluate technical risk, make sound operational decisions, and balance short-term needs with long-term strategy
- Strong written communication, documentation, and cross-functional collaboration skills
- Ability to participate in an on-call rotation and respond effectively during major incidents
- Experience with monitoring or SIEM tools (Splunk, CloudWatch, OpenSearch) is a plus
- VMware, Microsoft, Entra ID, AWS certifications is a plus
- Prior experience in audit-driven or highly regulated technical environments is a plus
- A pre-employment background check will be required after the acceptance of an offer
Benefits
Comp & perks- Ability to work remotely
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment
- Tuition reimbursement program
- Enhanced mental health resources
- 401(k) plan with generous company match
- Annual profit sharing contribution (subject to company performance)
- PTO
- Floating Holidays
- Wellness Day Off
- Birthday Day Off