ButterCMS 🧈

Solutions Engineer

• Lead the technical side of complex deals, mainly TinyMCE AI and strategic enterprise opportunities for the core editor
• Partner with Account Executives, Account Managers, and Product Managers on deals
• Lead technical discovery across customer architecture, content workflows, integration requirements, and AI ambitions
• Advise customers on architecture choices and challenge assumptions when appropriate
• Deliver tailored, use-case-based demos
• Own the technical win from discovery through architecture, security review, and sign-off
• Translate technical capabilities into business outcomes
• Establish evaluation criteria and lead disciplined POCs with defined success criteria, outcomes, timelines, and checkpoints
• Guide build-versus-buy and competitive evaluations
• Explain AI architecture to technical and business audiences
• Navigate LLM APIs, RAG, model choice, data privacy, and security topics
• Build business cases with AEs and AMs for economic buyers
• Create reusable demo and discovery frameworks, POC processes, and competitive playbooks
• Bring structured customer feedback, product gaps, and competitive pressure to Product and Engineering
• Enable AEs and AMs to handle first-level technical and AI discovery independently

Explore Solutions Engineer at ButterCMS 🧈. Review requirements and application details.

Revenue Operations

• Design the end-to-end revenue engine and customer journey across self-service and sales-assisted motions
• Define segmentation, coverage, routing, lifecycle stages and cross-functional handoffs
• Lead sales, customer success and partner operations across all Tiugo brands
• Design territory and coverage plans, quotas, capacity and productivity models
• Own the forecast process and its discipline
• Design incentive plans while Finance administers and pays them
• Build and define the deal desk function for enterprise and AI deals
• Shape deal structure and pricing approach and coordinate legal, finance and security reviews
• Build field enablement covering onboarding, ramp, sales methodology, and product and AI fluency
• Hire the field enablement leader
• Own revenue-organization automation and internal AI applications with the central AI team
• Interpret business performance, diagnose changes, and provide actionable recommendations
• Partner with data and analytics on metrics, pipelines, dashboards and data quality
• Improve forecast accuracy, pipeline coverage, conversion, sales cycle, rep productivity and revenue-work automation

Explore Head of Revenue Operations at ButterCMS 🧈. Review requirements and application details.