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Solutions Engineer, AI/ML
Buzz Solutions. Drive adoption of Buzz Solutions’ AI-powered PowerAI and PowerGUARD solutions within the electric utility sector .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in architecting and deploying AI/ML-powered solutions, with a strong focus on customer engagement and technical consulting. Proficient in building tailored workflows and conducting comprehensive training for diverse audiences.
Highest-signal resume keywords
AI/ML Workflow DevelopmentCustomer Relationship ManagementTechnical ConsultingCybersecurity Standards KnowledgeScripting with Python
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI/ML ConceptsNeural Network ArchitecturesComputer VisionData IngestionAnalyticsAPI IntegrationsMachine Learning WorkflowsTechnical PresentationsVendor Security AuditsScripting or Automation
Soft Skills
Excellent Communication SkillsStrong Problem-Solving Skills
Tools & Technologies
Microsoft Office SuiteHubSpotCanvaCRM Systems
Certifications & Qualifications
Valid PassportISO 27001 KnowledgeSOC2 Knowledge
Industry Keywords
Electric Utility SectorPower EngineeringField Technician ExperienceEsri ProductsArcGIS
Tech Stack
Tools & technologiesCyber SecurityPythonVBA
About the role
Key responsibilities & impact- Drive adoption of Buzz Solutions’ AI-powered PowerAI and PowerGUARD solutions within the electric utility sector
- Provide pre-sales technical consulting (60%) and post-sales customer enablement (40%)
- Gather and document customer requirements and challenges
- Architect and demonstrate AI/ML-powered solutions involving computer vision, data ingestion, analytics, and API integrations
- Collaborate with Account Executives to strengthen relationships, drive new business, and lead RFI/RFP processes
- Design and deploy end-to-end machine-learning and computer-vision workflows for utility clients
- Collaborate with customer technical teams during deployment, guiding best practices and optimizing solutions
- Develop tailored solutions meeting customer requirements
- Complete client-required vendor security audits
- Answer client technical questions about the company’s technology, features, and solutions
- Create demos, visualizations, and technical presentations for technical and non-technical audiences
- Conduct comprehensive client training virtually and onsite
- Support implementation and integration of solutions into client workflows
- Travel periodically to client locations and industry events, primarily within the United States with occasional international travel; travel may occur on short notice
Requirements
What you’ll need- 5+ years of experience in a solutions engineering or sales engineering role, ideally supporting AI/ML or data-driven software products
- Proven track record of building and operationalizing AI/ML workflows and solutions
- Strong understanding of AI/ML concepts, including neural network architectures and convolutional neural networks for detection, segmentation, and classification based on supervised learning
- High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software such as Microsoft Office Suite, HubSpot, and Canva
- Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2
- Proven ability to build and strengthen customer relationships and guide customers through technical discovery and solution adoption
- Excellent verbal and written communication skills to articulate complex technical concepts to technical and non-technical audiences
- Strong problem-solving skills and ability to understand customer needs and provide tailored solutions
- Experience with scripting or automation such as Python or VBA to improve efficiency and productivity
- Valid passport required; ability to obtain necessary visas for international travel
- Bonus: Experience selling, buying, or integrating Esri products such as ArcGIS
- Bonus: Experience in the electric utility or power engineering industry
- Bonus: Experience as a field technician or field engineer in the utility industry, especially as a substation technician, utility inspector, or lineman
Benefits
Comp & perks- All travel expenses, including transportation, accommodation, and meals, are covered by the company.