Director of Engagement

C.A. Fortune

. Manage national top client partnerships, focusing on strategic initiatives .

Posted 9/17/2026full-timeChicago • Illinois • United StatesLead💰 $110,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing national client partnerships within the CPG industry, focusing on strategic initiatives, KPI development, and client relationship management. Proficient in sales planning, forecasting, and utilizing data from SPINS, Nielsen, and IRI to drive actionable insights and recommendations.

Highest-signal resume keywords

CPG Industry Sales ExperienceKPI Development and TrackingClient Relationship ManagementSales Planning and ForecastingData Interpretation and Presentation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExecutionCategory ManagementRevenue ForecastingStrategic PlanningData Analysis

Soft Skills

LeadershipCommunicationProblem SolvingOrganizational SkillsTime Management

Tools & Technologies

Spreadsheet SoftwarePresentation SoftwareSPINSNielsenIRI

Industry Keywords

Client ManagementC.A. Fortune ModelRetail ExecutionMarketing StrategyCross-Functional Collaboration

About the role

Key responsibilities & impact

Manage national top client partnerships, focusing on strategic initiatives
Lead strategy sessions and business reviews; develop and track KPIs and provide recommendations
Manage client relationships nationally across selected C.A. Fortune client partnerships and oversee partnerships across every organizational pillar
Analyze and track macro-level KPIs for clients’ books of business and provide recommendations, action items, and consultative CPG advice
Partner with the Sales Development team on clients’ selling priorities and guide strategic approaches
Lead 1–2 annual executive meetings and/or business reviews between C.A. Fortune and client executives for each client
Identify and build leads for existing client partnership expansion opportunities
Advise clients on channel goals, marketing strategy, and retail execution
Serve as key point of contact for internal account relationships across executive, retail, accounting, branding, ecommerce, sales, and finance teams
Manage revenue forecasts and develop annual analytics-rooted budgets with the Sales Development team
Develop and track KPIs related to sales, distribution, pricing, shelving placement, promotional volume, and promotional spend
Establish regular communication with clients and internal stakeholders
Lead onboarding for new clients assigned to the desk
Collaborate with leadership across Sales Development, Retail, ECOM, Marketing, Finance, Support, and Sales
Lead cross-functional teams toward common goals
Develop annual corporate bonuses rooted in KPIs benefiting the client and C.A. Fortune
Provide clients with relevant brand/category information regularly
Oversee initiatives and motivate others to execute without day-to-day involvement

Requirements

What you’ll need

Bachelor’s Degree
7-10+ years CPG industry sales and category management experience
Strong presentation, communication and leadership skills
Must demonstrate sales planning, forecasting and sales execution experience
Aptitude to effectively interpret and use multiple information sources to develop strategic plans
Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups
Proficient in spreadsheet and presentation software; problem solver; well-developed organizational, communication and time management skills
Confident in change management
Ability to read, interpret, present data – SPINS, Nielsen, IRI
Client Management and/or Agency Experience strongly preferred
Prior experience with SPINS, Nielsen, and IRI
Understanding of the C.A. model

Benefits

Comp & perks

PTO & Sick Days
11 paid company holidays per year
1 Floating Holiday
2 paid volunteer days per year
Bonus eligible
3 months fully paid parental leave (regardless of gender)
Medical, dental, and vision
Paid company life insurance
401k with company match
Summer hours (half day Fridays from Memorial Day thru Labor Day)