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Director of Engagement
C.A. Fortune. Manage national top client partnerships with a focus on strategic initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing national client partnerships within the CPG industry, focusing on strategic initiatives, KPI development, and client relationship management. Proficient in sales planning, forecasting, and utilizing data analytics tools like SPINS, Nielsen, and IRI to drive business success.
Highest-signal resume keywords
CPG Industry Sales ExperienceClient ManagementSales Planning and ForecastingData Interpretation Using SPINS, Nielsen, IRILeadership and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningForecastingKPI DevelopmentData AnalysisCategory ManagementRevenue ForecastingBudget DevelopmentRetail ExecutionClient Relationship ManagementStrategic Planning
Soft Skills
LeadershipCommunicationProblem SolvingOrganizational SkillsTime Management
Tools & Technologies
Spreadsheet SoftwarePresentation SoftwareSPINSNielsenIRI
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
CPGClient PartnershipsSales DevelopmentCross-Functional CollaborationMarketing StrategyRetail ExecutionAgency ExperienceChange ManagementPromotional VolumePromotional Spend
About the role
Key responsibilities & impact- Manage national top client partnerships with a focus on strategic initiatives
- Lead strategy sessions and business reviews
- Develop and track KPIs and provide recommendations, action items, and consultative CPG advice
- Manage client relationships nationally across selected C.A. Fortune client partnerships and all agency pillars
- Partner with the Sales Development team on client selling priorities and strategic approach
- Lead 1–2 annual executive top-to-top meetings and/or business reviews for each client
- Identify and build leads for existing client partnership expansion opportunities
- Advise clients on channel goals, marketing strategy, and retail execution
- Serve as a key point of contact for internal account personnel across executive, retail, accounting, branding, ecommerce, sales, and finance teams
- Manage revenue forecasts and develop annual analytics-rooted budgets with the Sales Development team
- Develop and track partnership-success KPIs covering sales, distribution, pricing, shelving placement, promotional volume, and promotional spend
- Establish regular communication with clients and internal stakeholders
- Lead onboarding for new clients assigned to the desk
- Collaborate with leadership across Sales Development, Retail, ECOM, Marketing, Finance, Support, and Sales
- Lead cross-functional teams toward common goals
- Develop annual corporate bonuses rooted in KPIs benefiting clients and C.A. Fortune
- Provide clients with relevant brand/category information
- Oversee initiatives and motivate others to execute without day-to-day involvement
Requirements
What you’ll need- Bachelor’s Degree
- 7-10+ years CPG industry sales and category management experience
- Strong presentation, communication and leadership skills
- Must demonstrate sales planning, forecasting and sales execution experience
- Aptitude to effectively interpret and use multiple information sources to develop strategic plans
- Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups
- Proficient in spreadsheet and presentation software
- Problem solver with well-developed organizational, communication and time management skills
- Confident in change management
- Ability to read, interpret, and present data using SPINS, Nielsen, and IRI
- Client Management and/or Agency Experience strongly preferred
- Prior experience with SPINS, Nielsen, and IRI
- Understanding of the C.A. model
Benefits
Comp & perks- PTO & Sick Days
- 11 paid company holidays per year
- 1 Floating Holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)