Senior E-Commerce Client Partnership Manager

C.A. Fortune

. Manage a portfolio of clients and day-to-day activities to grow clients’ business on Amazon .

Posted 10/5/2026full-timeChicago • Illinois • United StatesSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client portfolios and developing ecommerce strategies specifically for Amazon, including proficiency in Seller Central and Vendor Central platforms. Strong analytical skills and the ability to communicate complex concepts effectively are essential for driving client success and optimizing digital merchandising.

Highest-signal resume keywords

Amazon Seller Central ExperienceAmazon Vendor Central ExperienceEcommerce Strategy DevelopmentClient ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Shelf OptimizationAmazon Advertising StrategyKPI TrackingData ManagementContent Management

Soft Skills

Strong Communication SkillsProblem-SolvingMulti-TaskingAttention to DetailStrategic Thinking

Tools & Technologies

OutlookWordExcelPowerPointSharePoint

Industry Keywords

Consumer Products IndustryFood ProductsRetail ExperienceCPG Experience3P Logistics

About the role

Key responsibilities & impact

Manage a portfolio of clients and day-to-day activities to grow clients’ business on Amazon
Lead strategy sessions, business reviews, and operations meetings
Own the development and execution of digital shelf and merchandising strategies
Develop ecommerce strategy across the channel to ensure product availability, content, customer acquisition, and retention
Create and optimize Amazon digital shelves; provide assortment recommendations, pricing, merchandising, and Amazon Advertising strategy and execution
Work with clients to identify, track, and report on KPIs
Help clients navigate relationships and meetings with Amazon Vendor Managers
Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support
Perform hands-on data and task management
Lead onboarding of new clients and new product launches in Vendor and Seller Central
Engage the internal insights team to deliver client reporting and data for business decisions
Analyze client reporting and develop actionable growth insights
Track progress, coordinate client updates, and ensure critical timelines are met
Identify issues and troubleshoot solutions with Amazon support, including operational issues that may delay shipments
Participate in key client strategy meetings
Work with distributors and other 3P logistics providers to provide solutions for clients selling products via Amazon platforms

Requirements

What you’ll need

At least 5 years of experience working with Amazon
Experience with a major retailer (Brick & Mortar or Online)
Experience partnering with Amazon and working with Seller Central and Vendor Central platforms
Experience with Amazon's advertising portal (i.e. budgeting and advertising spend)
Strong knowledge of the consumer products industry (specifically food products)
Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills
A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines
Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution
Bachelor’s Degree and/or similar industry experience
Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)
Client Management and/or agency experience strongly preferred
Prior CPG experience
Familiarity with both Seller Central and Vendor Central platforms

Benefits

Comp & perks

PTO and Sick Days
11 paid company holidays per year
1 Floating holiday
2 paid volunteer days per year
3 months fully paid parental leave (regardless of gender)
Medical, dental, and vision
Paid company life insurance
401k with company match
Summer hours (half day Fridays from Memorial Day through Labor Day)
Bonus eligible