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Account Manager
C.H. Robinson. Develop account relationships with contacts at multiple levels within customer organizations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and sales skills, with a focus on developing customer relationships and designing solutions for supply chain challenges. Proficient in utilizing metrics to manage customer expectations and drive profitability.
Highest-signal resume keywords
Account ManagementSales ExperienceNegotiation SkillsCollaboration SkillsMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Influencing SkillsCustomer Relationship Management
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Supply Chain SolutionsCustomer MeetingsPricing StrategiesBusiness ReviewsDiverse Environment
About the role
Key responsibilities & impact- Develop account relationships with contacts at multiple levels within customer organizations
- Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
- Design solutions to solve customers’ supply chain challenges
- Oversee successful completion of day-to-day commitments
- Collaborate with account leadership to develop pricing strategies
- Identify issues, consult with customers, determine the best course of action, and implement solutions
- Manage customer expectations through the creation and utilization of metrics
- Collaborate on business reviews and contribute to or lead customer meetings
- Manage and grow existing accounts by introducing new services and expanding existing services
- Increase efficiency, add value, and maximize profitability through customers’ supply chains
Requirements
What you’ll need- High School diploma or GED
- Minimum 2 years of previous sales and/or account management experience
- Ability to travel up to 25% domestically and internationally
- Bachelor’s degree from an accredited college or university (preferred)
- Demonstrated negotiation, collaboration, and influencing skills (preferred)
- Proficient in Microsoft Office Suite of programs (preferred)
- Ability to work in a diverse and inclusive environment
Benefits
Comp & perks- Three medical plans including prescription drug coverage
- Enhanced fertility benefits
- Flexible Spending Accounts
- Health Savings Account, including employer contribution
- Dental and vision insurance
- Basic and supplemental life insurance
- Short-term and long-term disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) for U.S. salaried employees, with no accruals and no caps
- Paid Time Off (PTO) for other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Career development, networking, and team-building opportunities